Scope
Description
The Waiting Well service provides non-clinical support to long waiting patients who are on waiting lists for elective care. Living Options Devon (LOD) is the lead organisation delivering this service and has worked in partnership with the Wolseley Trust (Plymouth), Torbay Community Development Trust (Torbay) and DisAbility Cornwall to connect patients who are waiting for elective care to the community support available in their local area. This supports them to maintain their independence and empowers patients to make decisions about their ongoing care and condition.
This service is in scope of section 9 (Light Touch Contracts) of the Procurement Act 2023 and below the Light touch threshold of £663,540.
Contract 1. Devon ICB -Waiting Well Service
Supplier
Contract value
- £292,000 excluding VAT
- £350,400 including VAT
Below the relevant threshold
Date signed
3 October 2025
Contract dates
- 3 October 2025 to 30 March 2026
- Possible extension to 31 March 2027
- 1 year, 5 months, 29 days
Description of possible extension:
The contract may be extended for up to 12 months at the commissioner's discretion.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKK4 - Devon
Procedure
Procedure type
Below threshold - without competition
Special regime
Light touch
Supplier
LIVING OPTIONS DEVON/ Disability Together
- Companies House: 04925281
- Public Procurement Organisation Number: PXPG-8949-PHDN
Units 3-4 Cranmere Court
Exeter
EX2 8PW
United Kingdom
Email: info@livingoptions.org
Region: UKK43 - Devon CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Contract 1. Devon ICB -Waiting Well Service
Contracting authority
NHS DEVON INTEGRATED CARE BOARD
- NHS Organisation Data Service: QJK
- Public Procurement Organisation Number: PRDC-6266-CBRR
Aperture House, Pynes Hill, Rydon Lane,
Exeter
EX2 5AZ
United Kingdom
Region: UKK43 - Devon CC
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
NHS South Central and West
Summary of their role in this procurement: Procurement support
- Public Procurement Organisation Number: PHHN-4869-JZWV
Omega House
Eastleigh
SO50 5PB
United Kingdom
Region: UKJ35 - South Hampshire