Scope
Reference
THG/P/00134
Description
Together Housing Association Limited (THA) is seeking to procure a concierge security contract commencing on 1st April 2026. The contract will be awarded to one or more organisations for a fixed term of three years (36 months), with the possibility of two (2) twelve (12) month extension periods, subject to satisfactory performance and adherence to the terms of the agreement
The invitation to tender is divided into two lots, and contractors may submit bids for one or more of these lots.
Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)
Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA's non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen.
Further details on together housings requirements can be found in ITT Section 6 - Concierge Security Specification.
Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only.
Provision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio.
Emergency situations, where together housing may utilise Lot 2 may include, but are not limited to:
• non-secure buildings.
• major leaks or system failures.
• power outages.
• threats of arson.
• anti-social behaviour.
• unauthorized access.
Further details on together housings requirements and geographical locations can be found in ITT Section 6 - Concierge Security Specification.
Total value (estimated)
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 1 April 2031
- 5 years, 1 day
Description of possible extension:
2 x 12 month optional extension periods
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Not the same for all lots
Contract locations are shown in Lot sections, because they are not the same for all lots.
Lot 1. Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)
Description
Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA's non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen.
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Contract locations
- UKD41 - Blackburn with Darwen
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only.
Description
Provision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio.
Emergency situations, where together housing may utilise Lot 2 may include, but are not limited to:
• non-secure buildings.
• major leaks or system failures.
• power outages.
• threats of arson.
• anti-social behaviour.
• unauthorized access.
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Contract locations
- UKD - North West (England)
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Particular suitability
Lot 1. Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)
Lot 2. Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only.
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
16 December 2025, 5:00pm
Tender submission deadline
16 January 2026, 12:00pm
Submission address and any special instructions
Tenders must be submitted electronically at https://in-tendhost.co.uk/together-housing.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
2 February 2026
Recurring procurement
Publication date of next tender notice (estimated): 2 September 2029
Award criteria
Lot 1. Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 65% |
| Pricing | Price | 25% |
| Social Value | Quality | 10% |
Lot 2. Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only.
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 65% |
| Price | Price | 30% |
| Social Value | Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
https://in-tendhost.co.uk/together-housing
Tender documents can be accessed by visiting together housings procurement portal, at the above web address
Contracting authority
Together Housing Association Limited
- Charity Commission (England and Wales): 28687R
Bull Green House
Halifax
HX1 2EB
United Kingdom
Region: UKE44 - Calderdale and Kirklees
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)