Scope
Reference
ASP01.52
Description
The contract is for the provision of supply agency services for all schools belonging to the Trust. The Trust appointed a single Supply Agency provider to supply this service. It is the
Trust's expectation that the Provider is responsible for the operation of the supply agency function and provide both emergency and planned absence cover for teachers and teaching assistants including the following requirements:
a. Availability of agency workers that have the required levels of
competence and experience to cover the booking requests.
b. Provision of a dedicated Account Manager for the Trust
c. Best Value for money
d. Robust vetting procedures
e. Comprehensive management information and reporting, with a dedicated platform
f. High levels of school satisfaction.
g. Consistently high-performance levels which meet or exceed KPI requirements.
h. Consolidated invoicing weekly/ monthly as required.
i. Provision of training and expert advice on any legislative requirements related to Agency
Workers.
Contract 2. Aspire Academy Trust Supply Agency Services
Supplier
Contract value
- £10,000,000 excluding VAT
- £12,000,000 including VAT
Above the relevant threshold
Date signed
1 September 2025
Contract dates
- 1 September 2025 to 31 August 2028
- Possible extension to 31 August 2030
- 5 years
Description of possible extension:
Two further 12 month extensions (3+1+1)
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The right to additional purchases while the contract is valid.
To enable additional schools who join the Trust to be included in the contract.
CPV classifications
- 79620000 - Supply services of personnel including temporary staff
Contract locations
- UKK3 - Cornwall and Isles of Scilly
Key performance indicators
| Name | Description |
|---|---|
| Fill Rate | Percentage of roles successfully filled within the required timeframe |
| Compliance Rate | Percentage of staff with up-to-date DBS checks, references, and safeguarding |
| Feedback Score | Average satisfaction rating from schools on supplied staff |
| Accuracy of Invoicing | Percentage of invoices submitted correctly and on time |
| Response Time | Time taken to respond to queries or issues raised by the Trust |
| Reporting Compliance | Timeliness and completeness of required reports (e.g., usage, spend, diversity) |
| Cost Control | Adherence to agreed pricing structure and avoidance of unapproved charges |
Signed contract documents
Contract - Employment Supply Services Agreement - (26 Aug 2025) - DNH Ver. 2.0 - Master Copy.pdf
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
ZEN EDUCATE LIMITED
- Companies House: 10382721
- Public Procurement Organisation Number: PHPP-8516-NBNL
9th Floor 107 Cheapside
London
EC2V 6DN
United Kingdom
Email: govukfindtender@zeneducate.com
Website: https://www.zeneducate.com/
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2. Aspire Academy Trust Supply Agency Services
Contracting authority
ASPIRE ACADEMY TRUST
- Companies House: 07387540
- Public Procurement Organisation Number: PRMG-1387-DLGR
Unit 20, St Austell Business Park
St. Austell
PL25 4FD
United Kingdom
Email: aspire@iaspire.net
Region: UKK30 - Cornwall and Isles of Scilly
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
PHP LAW LLP
Summary of their role in this procurement: Procurement Consultant
- Companies House: OC429243
- Public Procurement Organisation Number: PPRM-9434-VNYQ
Unit 3 The Brutus Centre
Totnes
TQ9 5RW
United Kingdom
Email: josie.medforth@phplaw.co.uk
Website: http://www.phplaw.co.uk
Region: UKK43 - Devon CC