Scope
Description
The council is seeking to procure a new contract to deliver a digitally compliant warden call alarm system across its 13 sheltered housing schemes, covering approximately 500 properties. This upgrade is essential to ensure continuity of service following the national digital phone line switchover. The procurement will be divided into three lots: (1) the supply and installation of the new alarm equipment, (2) the provision of a 24/7 monitoring and response service for alarm activations, and (3) ongoing maintenance and support for the installed systems. We are inviting suppliers with relevant experience and capability to express interest in one or more of these lots.
Total value (estimated)
- £800,000 excluding VAT
- £960,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 June 2026 to 31 May 2029
- 3 years
Main procurement category
Services
CPV classifications
- 35121700 - Alarm systems
- 35125000 - Surveillance system
- 79711000 - Alarm-monitoring services
- 79714000 - Surveillance services
Contract locations
- UKH12 - Cambridgeshire CC
Engagement
Engagement deadline
10 December 2025
Engagement process description
Cambridge City Council are holding an online event to outline to potential bidders the requirements for this future contract. An open Q&A will be included.
Date: 10 December 2025
Time: 1000 - 1100
To be held on Teams
If your organisation would like to be present, then please email your details (Name, Email address, Company) to procurement@cambridge.gov.uk for registration, and an email link will be sent to you prior to the engagement.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 February 2026
Contracting authority
Cambridge City Council
- Public Procurement Organisation Number: PCBT-6819-NDPJ
The Guildhall
Cambridge
CB2 1BY
United Kingdom
Email: procurement@cambridge.gov.uk
Region: UKH12 - Cambridgeshire CC
Organisation type: Public authority - sub-central government