Award

Hardware/Software support (Maintenance) of Telepath LIMS Systems

  • NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

UK6: Contract award notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-078825

Procurement identifier (OCID): ocds-h6vhtk-05e416 (view related notices)

Published 2 December 2025, 11:39am



Scope

Reference

PS4170/26

Description

This is a renewal of the 12-month maintenance and support contract for the Telepath LIMS (Laboratory Information Management System) with DH OpCo UK Ltd, covering the systems located at Bronglais, Prince Philip, and Withybush Hospitals within Hywel Dda University Health Board.The Telepath LIMS is an essential laboratory information management platform that underpins the effective operation of the Health Board's pathology services. It facilitates the secure recording, processing, and reporting of laboratory test results, ensuring the accurate and timely flow of patient information between laboratories and clinical teams to support safe and efficient patient care.This contract provides comprehensive maintenance, software support, and system updates directly from the original system supplier, DH OpCo UK Ltd, helping to maintain service reliability, data integrity, and minimise any potential disruption to diagnostic services.


Contract 1. Hardware/Software support (Maintenance) of Telepath LIMS Systems

Supplier

Contract value

  • £52,661 excluding VAT
  • £63,194 including VAT

Below the relevant threshold

Award decision date

1 December 2025

Earliest date the contract will be signed

11 December 2025

Contract dates (estimated)

  • 1 January 2026 to 31 December 2026
  • 1 year

Main procurement category

Services

CPV classifications

  • 50000000 - Repair and maintenance services

Contract locations

  • UKL14 - South West Wales

Procedure

Procedure type

Below threshold - without competition


Supplier

DH Opco UK Ltd

  • Public Procurement Organisation Number: PGGH-3911-NQJP

ROYAL PAVILION WELLESLEY

ALDERSHOT

GU11 1PZ

United Kingdom

Region: UKJ37 - North Hampshire

Small or medium-sized enterprise (SME): No

Voluntary, community or social enterprise (VCSE): No

Contract 1. Hardware/Software support (Maintenance) of Telepath LIMS Systems


Contracting authority

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

  • Public Procurement Organisation Number: PXWV-6492-CGMN

4-5 Charnwood Court,

Cardiff

CF14 3UZ

United Kingdom

Contact name: Mohammad Jaura

Telephone: +442921501389

Email: mohammad.jaura@wales.nhs.uk

Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Region: UKL22 - Cardiff and Vale of Glamorgan

Organisation type: Public authority - central government

Devolved regulations that apply: Wales


Other organisation

These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.

NHS Wales Shared Services Partnership

Summary of their role in this procurement: Undertaking the procurement process.

  • NHS Organisation Data Service: RQF

4-5 Charnwood Court Heol Billingsley Parc Nantgarw

Cardiff

CF15 7QZ

United Kingdom

Contact name: Mohammad Jaura

Telephone: +442921501389

Email: mohammad.jaura@wales.nhs.uk

Region: UKL15 - Central Valleys


Contact organisation

Contact NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) for any enquiries.