Scope
Reference
HAR6103
Description
The London Borough of Tower Hamlets (LBTH) is preparing to procure servicing and maintenance contracts for door entry and fire safety equipment across its housing stock, covering sheltered housing, general needs blocks. This contract is for the repair and maintenance of all door entry systems and ad-hoc minor upgrades as required. The maintenance of new door entry systems installed under the capital programme; repairs and maintenance of existing CCTV systems; maintenance, servicing and compliance requirements for automated gates; repairs and maintenance of communal tv aerials; repairs and maintenance of existing IRS systems; and a life-cycle condition report on existing systems to inform future planned maintenance and capital programs.
Please note, this notice is not a call for competition or a commitment to procure. Participation in this market engagement will not prejudice future involvement in any subsequent procurement process and does not commit LBTH to running a competitive tender process in the future.
Total value (estimated)
- £3,600,000 excluding VAT
- £4,320,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 October 2026 to 30 September 2030
- 4 years
Main procurement category
Works
CPV classifications
- 50413200 - Repair and maintenance services of firefighting equipment
- 50610000 - Repair and maintenance services of security equipment
- 50600000 - Repair and maintenance services of security and defence materials
- 98000000 - Other community, social and personal services
- 44100000 - Construction materials and associated items
- 51300000 - Installation services of communications equipment
- 44221000 - Windows, doors and related items
- 44420000 - Goods used in construction
- 44500000 - Tools, locks, keys, hinges, fasteners, chain and springs
- 45421100 - Installation of doors and windows and related components
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
16 January 2026
Engagement process description
London Borough of Tower Hamlets (LBTH) is exploring options for London Borough of Tower Hamlets (LBTH) is exploring options for the procurement of Controlled Door Entry & Fire Safety Equipment Servicing and maintenance . Prior to launching a formal procurement process, LBTH wishes to establish the level of market interest in the project.
A set of pre-market engagement questions have been attached to the PME brief suppliers are to provide responses to. All questions should be answered and responses should be attached as a PDF attachment and sent through the London Tenders Portal. https://www.londontenders.org/
Please see the indicative PME timeline below:
PME Launch 1st December 2025
Deadline for Responses 16th January 2026
Tender Issue Date 1st May 2026
Expected Contract Start Date 1st October 2026
Please note, this notice is not a call for competition or a commitment to procure. Participation in this market engagement will not prejudice future involvement in any subsequent procurement process and does not commit LBTH to running a competitive tender process in the future.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 May 2026
Contracting authority
Tower Hamlets Council
- Public Procurement Organisation Number: PQBL-2673-MVYG
New Town Hall
London
E1 1BJ
United Kingdom
Contact name: Procurement
Email: procurement@towerhamlets.gov.uk
Website: http://www.towerhamlets.gov.uk
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - sub-central government