Scope
Reference
CPT_25_20
Description
The National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.
Contract 1. CPT_25_20 Thrive Learning Management System (LMS)
Supplier
Contract value
- £175,000 excluding VAT
- £210,000 including VAT
Above the relevant threshold
Award decision date
1 December 2025
Standstill period
- End: 11 December 2025
- 8 working days
Earliest date the contract will be signed
16 January 2026
Contract dates (estimated)
- 26 January 2026 to 25 January 2028
- Possible extension to 25 January 2030
- 4 years
Description of possible extension:
The contract is expected to commence by Monday 26th January 2026 and will run initially for 2 years until Tuesday 25th January 2028 with 2 years optional extensions to Friday 25th January 2030.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The NAO reserves the right, during the term of the contract, to:
• Purchase additional user licences to accommodate increased usage requirements; and
• Procure additional professional services, including but not limited to configuration, and training, at the rates specified in the contract.
These options may be exercised at any time during the contract period to ensure flexibility and scalability in meeting the NAO's evolving needs.
CPV classifications
- 48931000 - Training software package
- 80500000 - Training services
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Direct award
Supplier
THRIVE LEARNING LIMITED
- Companies House: 10988277
- Public Procurement Organisation Number: PYLW-1522-MRJY
27 Market Place
Nottingham
NG13 8AN
United Kingdom
Email: lyndsay.dare@thrivelearning.com
Website: http://www.thrivelearning.com
Region: UKF16 - South Nottinghamshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. CPT_25_20 Thrive Learning Management System (LMS)
Contracting authority
National Audit Office
- Public Procurement Organisation Number: PBHM-8926-YDNL
157-197 Buckingham Palace Road
London
SW1W 9SP
United Kingdom
Email: NAO.Procurement@nao.org.uk
Region: UKI32 - Westminster
Organisation type: Public authority - central government