Scope
Reference
C21029
Description
West Sussex County Council's Technology Enabled Care service provision. The Technology Enabled Care service supports individuals in managing their health, wellbeing, and independence. This service is for older and disabled people living in their own homes within West Sussex.
Contract 1. Technology Enabled Care 2025
Supplier
Contract value
- £4,048,800 excluding VAT
- £4,858,560 including VAT
Above the relevant threshold
Date signed
8 August 2025
Contract dates
- 8 August 2025 to 31 July 2027
- Possible extension to 31 July 2028
- 2 years, 11 months, 24 days
Description of possible extension:
Up to a 12 month extension period.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKJ27 - West Sussex (South West)
- UKJ28 - West Sussex (North East)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Light touch
Direct award justification
Extreme and unavoidable urgency
The continuation of the Technology Enabled Care services is strictly necessary to ensure the safety, wellbeing, and independence of vulnerable individuals, including elderly residents and those with disabilities. These services are critical to preventing hospital admissions, safeguarding lives, and supporting independent living. The urgency has arisen due to an unexpected termination of the existing contract, which has resulted in an immediate cessation of services. This event was unforeseen and occurred without prior warning, leaving the Council insufficient time to conduct a compliant competitive procedure. The situation is unavoidable and demands immediate action to prevent serious harm to service users who rely on the service for emergency support and daily monitoring. Given the abrupt nature of the existing contract termination, any delay in appointing a replacement Provider would result in a critical gap in this provision, exposing vulnerable individuals to significant risk. The urgency has not arisen due to any delay, omission, or poor planning on the part of the Council. The current contract termination and immediate cessation of services was unforeseen and outside the Council's control.
Supplier
Livity Life Limited
- Companies House: 13968621
Nutsey Lane, Calmore Industrial Park,
Southampton
SO40 3XJ
United Kingdom
Email: contactus@livitylife.co.uk
Region: UKJ36 - Central Hampshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
West Sussex County Council
- Public Procurement Organisation Number: PXJW-5627-QRQR
County Hall, West Street
Chichester
PO19 1RQ
United Kingdom
Region: UKJ27 - West Sussex (South West)
Organisation type: Public authority - sub-central government