Contract

SWAST-5042-HRW Anonymous Concern Platform

  • South Western Ambulance Service NHS Foundation Trust

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-078257

Procurement identifier (OCID): ocds-h6vhtk-05eb6b

Published 28 November 2025, 4:56pm



Scope

Reference

SWAST-5042-HRW

Description

The South Western Ambulance Service NHS Foundation Trust ("SWASFT") has entered into a contract for the supply of an Anonymous Concern Platform. This follows the successful completion of a below threshold, limited competition procedure conducted in accordance with the Procurement Act 2023.

The appointed provider will supply a secure, anonymous two-way communication platform for staff engagement and concern reporting alongside a case management system.


Contract 1. SWAST-5042-HRW Anonymous Reporting Platform

Supplier

Contract value

  • £28,668 excluding VAT
  • £34,401.60 including VAT

Below the relevant threshold

Date signed

5 November 2025

Contract dates

  • 10 December 2025 to 9 December 2028
  • 3 years

Main procurement category

Goods

CPV classifications

  • 48517000 - IT software package

Procedure

Procedure type

Below threshold - limited competition


Supplier

WorkInConfidence Limited

Greyfriar's Gate Greyfriar's Road

Reading

RG1 1NU

United Kingdom

Region: UKJ11 - Berkshire

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. SWAST-5042-HRW Anonymous Reporting Platform


Contracting authority

South Western Ambulance Service NHS Foundation Trust

  • Public Procurement Organisation Number: PQXD-1311-BRXL

Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate

Exeter

EX2 7HY

United Kingdom

Contact name: Alasdair Rust

Email: alasdair.rust@swast.nhs.uk

Website: https://www.swast.nhs.uk

Region: UKK43 - Devon CC

Organisation type: Public authority - central government