Tender

Strengthening Families Together: Families First Programme: Children and Young People Support

  • Wrexham County Borough Council

UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-078244

Procurement identifier (OCID): ocds-h6vhtk-05eb63

Published 28 November 2025, 4:36pm



Scope

Reference

Proc-25-152C

Description

Strengthening Families Together: Families First Programme

Children and Young People Support

Divided into 3 Lots

A UK3 (ocds-h6vhtk-05996f) has been published for this but the lots were divided into specific services

Background/Context

Families First is designed to improve outcomes for children, young people and families. It places an emphasis on early intervention, prevention, and providing support for whole families, rather than individuals. The programme promotes greater multi-agency working to ensure families receive joined-up support when they need it. The intention of the programme is to provide early support for families with the aim of preventing problems escalating. Families First Programme Guidance April 2017.

Families' First principles

Services provided through the programme should take account of the following guiding principles:

• Family-focussed - services should take a whole family approach to improving outcomes.

• Bespoke - services should be tailored to individual family circumstances.

• Empowering - services should seek to empower families to take control of their lives, to give them an increased sense of ownership and investment in their outcomes.

• Integrated - services should be effectively coordinated and planned to ensure a seamless progression for families between different interventions and programmes.

• Intensive - a vigorous approach and relentless focus must be maintained which can adapt to families' changing circumstances.

• Local - services should address the needs of local communities and, where possible, seek opportunities to link in with other local programmes, including Flying Start and Supporting People

• Pro-active - seeking early identification of need and securing appropriate interventions in a timely way.

• Sustainable - services should always seek to provide long-term sustainable solutions. They should seek to address the root causes of problems and not 5 just the symptoms to enable families to continue to progress after intervention has ceased.

Wrexham County Borough Council has undertaken Preliminary Market Engagement work to support us to make informed decisions by understanding the demand, capacity, and capability for delivering services. This has used alongside nationally available data to inform and support us when shaping the commissioning strategy and model.

All Services Specifications

Please note the following, which provides an overview of the priorities for these provisions.

1. Services should take a whole family approach to improving outcomes and should be tailored to individual family circumstances. There should be a focus on developing a more joined-up, responsive service provision across partner organisations that puts the unique needs of families at its heart.

2. Services should seek to empower children, young people and families to take control of their lives, to give them an increased sense of ownership and investment in their outcomes. They should be effectively coordinated and planned to ensure a seamless progression for children, young people and families between different interventions and programmes and should be flexible so they can adapt to children, young people and families' changing circumstances.

3. Services should provide early help in a timely way and should link in with other local programmes and statutory provision, including TAC, WFIS, Flying Start, Additional Learning Needs support and other provision for children and young people and parents.

4. Services should always seek to provide long-term sustainable solutions and should encourage independence, not service dependence; they should seek to address the root causes of problems and not just the symptoms to enable children, young people and families to continue to progress after intervention has ceased.

5. We want children from all backgrounds have the best start in life, giving everyone the opportunity to reach their full potential and maximise their chances of leading a healthy, prosperous and fulfilling adulthood, enabling them to participate fully in communities, the workplace, and contribute to the future economic success of Wales.

6. We want to drive down waiting lists for statutory, early help and support services in order to provide support as early as possible and reduce the risk of escalating needs.

7. We want to ensure that provision is available to children, young people and families in different communities and different kinds of parents / carers, and would be interested in bids that target particular harder to reach communities, such as:

a. Polish Families

b. Traveller families

c. BAME families

d. Refugee / Asylum Seeker families.

e. Families affected by substance misuse, mental health and domestic abuse.

f. Families affected by disability.

g. Families affected by imprisonment.

h. Young parents

i. Fathers and male carers

All commissioned services must be available for any children, young people and families living in Wrexham to access, provided the service is suitable for them and would meet their needs.

Children and Young People Support Total Value £170,000 per annum Maximum Value.

The primary focus is to build resilience to enable children and young people to develop the skills they need to thrive. Services will aim to equip young people with the tools, strategies and confidence to make informed choices, take ownership of their actions and navigate life's challenges. Through targeted support, services will enhance social and emotional wellbeing in a safe and meaningful way, supporting to build positive attitudes and maintain healthy relationships and identify and assess risks.

All commissioned services will be expected to promote and support wellbeing as a core priority, embedding approaches that enhance emotional, physical and social wellbeing into delivery under the legal duty to contribute to the seven national wellbeing goals of the Well-being of Future Generations (Wales) Act 2015.

Service Providers must demonstrate how they will deliver interventions across multiple communities within Wrexham, ensuring equitable access and responsiveness to local needs. Consideration should be given to how services will be inclusive, culturally competent and adaptable to the diverse needs of the communities of Wrexham.

Children and Young People Support has been divided into 3 Lots. Service Providers may choose to tender for one or more Lots on the basis that they have sufficient capacity to meet the requirements of each Lot. Service Providers who are tendering for more than one Lot must be in a position to accept the Lots they are successful for and not hand back any Lot due to capacity issues.

Total value (estimated)

  • £850,000 excluding VAT
  • £1,020,000 including VAT

Above the relevant threshold

Main procurement category

Services

CPV classifications

  • 85312000 - Social work services without accommodation
  • 85320000 - Social services

Contract locations

  • UKL23 - Flintshire and Wrexham

Lot constraints

Description of how multiple lots may be awarded:

Lots may be awarded together.

Not the same for all lots

Contract dates are shown in Lot sections, because they are not the same for all lots.


Lot 1. Families First Children & Young People Support (Proc-25-152C) Lot 1 - Mentoring Support for Young People

Description

itt_121507 - Families First Children & Young People Support (Proc-25-152C) Lot 1 - Mentoring Support for Young People

Lot value (estimated)

  • £250,000 excluding VAT
  • £300,000 including VAT

Contract dates (estimated)

  • 1 April 2026 to 21 March 2029
  • Possible extension to 31 March 2031
  • 5 years

Description of possible extension:

2 years in annual increments

Same for all lots

CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.


Lot 2. Families First Children & Young People Support (Proc-25-152C) Lot 2 - Counselling for Young People & their Families

Description

itt_121508 - Families First Children & Young People Support (Proc-25-152C) Lot 2 - Counselling for Young People & their Families

Lot value (estimated)

  • £400,000 excluding VAT
  • £480,000 including VAT

Contract dates (estimated)

  • 1 April 2026 to 31 March 2029
  • Possible extension to 31 March 2031
  • 5 years

Description of possible extension:

2 years in annual increments

Same for all lots

CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.


Lot 3. Families First Children & Young People Support (Proc-25-152C) Lot 3 - Additional Needs and Neurodiversity Support Service for Children and Young People (Pre- and Post-Diagnosis)

Description

itt_121509 - Families First Children & Young People Support (Proc-25-152C) Lot 3 - Additional Needs and Neurodiversity Support Service for Children and Young People (Pre- and Post-Diagnosis)

Lot value (estimated)

  • £200,000 excluding VAT
  • £240,000 including VAT

Contract dates (estimated)

  • 1 April 2026 to 31 March 2029
  • Possible extension to 31 March 2031
  • 5 years

Description of possible extension:

2 years in annual increments

Same for all lots

CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.


Participation

Particular suitability

Lot 1. Families First Children & Young People Support (Proc-25-152C) Lot 1 - Mentoring Support for Young People

Lot 2. Families First Children & Young People Support (Proc-25-152C) Lot 2 - Counselling for Young People & their Families

Lot 3. Families First Children & Young People Support (Proc-25-152C) Lot 3 - Additional Needs and Neurodiversity Support Service for Children and Young People (Pre- and Post-Diagnosis)

  • Small and medium-sized enterprises (SME)
  • Voluntary, community and social enterprises (VCSE)

Submission

Enquiry deadline

17 December 2025, 12:00pm

Submission type

Tenders

Tender submission deadline

9 January 2026, 12:00pm

Submission address and any special instructions

https://etenderwales.bravosolution.co.uk/web/login.shtml

eTenderWales Reference:

project _61306

When submitting an application for the Pre-Qualifying Questionnaire please use:

Itt_121506 - Families First Children & Young People Support (Proc-25-152C) PRE QUALIFICATION

When submitting an application for each individual Lot for the Technical and Commercial element please use the following:

itt_121507 - Families First Children & Young People Support (Proc-25-152C) Lot 1 - Mentoring Support for Young People

itt_121508 - Families First Children & Young People Support (Proc-25-152C) Lot 2 - Counselling for Young People & their Families

itt_121509 - Families First Children & Young People Support (Proc-25-152C) Lot 3 - Additional Needs and Neurodiversity Support Service for Children and Young People (Pre- and Post-Diagnosis)

Tenders may be submitted electronically

Yes

Languages that may be used for submission

  • Welsh
  • English

Award decision date (estimated)

27 February 2026

Recurring procurement

Publication date of next tender notice (estimated): 31 January 2031


Award criteria

This table contains award criteria for this lot
Name Description Type Weighting
Technical

Quality

Quality 100.00%

Other information

Payment terms

Quarterly in arrears

Description of risks to contract performance

Service scope could change

Conflicts assessment prepared/revised

Yes


Procedure

Procedure type

Competitive flexible procedure

Competitive flexible procedure description

Evalution - first stage

Interview - Second Stage


Documents

Documents to be provided after the tender notice

https://etenderwales.ukp.app.jaggaer.com/

eTenderWales Reference:

project _61306

When submitting an application for the Pre-Qualifying Questionnaire please use:

Itt_121506 - Families First Children & Young People Support (Proc-25-152C) PRE QUALIFICATION

When submitting an application for each individual Lot for the Technical and Commercial element please use the following:

itt_121507 - Families First Children & Young People Support (Proc-25-152C) Lot 1 - Mentoring Support for Young People

itt_121508 - Families First Children & Young People Support (Proc-25-152C) Lot 2 - Counselling for Young People & their Families

itt_121509 - Families First Children & Young People Support (Proc-25-152C) Lot 3 - Additional Needs and Neurodiversity Support Service for Children and Young People (Pre- and Post-Diagnosis)


Contracting authority

Wrexham County Borough Council

  • Public Procurement Organisation Number: PJHN-6516-JQNZ

Commissioning Procurement and Contract Management Unit

Wrexham

LL11 1AR

United Kingdom

Telephone: +44 1978292807

Email: procurement@wrexham.gov.uk

Website: https://www.wrexham.gov.uk/

Region: UKL23 - Flintshire and Wrexham

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales