- Lot 1. Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families
- Lot 2. Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.
Scope
Reference
Proc-25-152B
Description
Strengthening Families Together: Families First Programme
Disability Support
Divided into two Lots
A UK3 (ocds-h6vhtk-05996f) has been published for this but the lots were divided into specific services
Background/Context
Families First is designed to improve outcomes for children, young people and families. It places an emphasis on early intervention, prevention, and providing support for whole families, rather than individuals. The programme promotes greater multi-agency working to ensure families receive joined-up support when they need it. The intention of the programme is to provide early support for families with the aim of preventing problems escalating. Families First Programme Guidance April 2017.
Families' First principles
Services provided through the programme should take account of the following guiding principles:
• Family-focussed - services should take a whole family approach to improving outcomes.
• Bespoke - services should be tailored to individual family circumstances.
• Empowering - services should seek to empower families to take control of their lives, to give them an increased sense of ownership and investment in their outcomes.
• Integrated - services should be effectively coordinated and planned to ensure a seamless progression for families between different interventions and programmes.
• Intensive - a vigorous approach and relentless focus must be maintained which can adapt to families' changing circumstances.
• Local - services should address the needs of local communities and, where possible, seek opportunities to link in with other local programmes, including Flying Start and Supporting People
• Pro-active - seeking early identification of need and securing appropriate interventions in a timely way.
• Sustainable - services should always seek to provide long-term sustainable solutions. They should seek to address the root causes of problems and not 5 just the symptoms to enable families to continue to progress after intervention has ceased.
Wrexham County Borough Council has undertaken Preliminary Market Engagement work to support us to make informed decisions by understanding the demand, capacity, and capability for delivering services. This has used alongside nationally available data to inform and support us when shaping the commissioning strategy and model.
All Services Specifications
Please note the following, which provides an overview of the priorities for these provisions.
1. Services should take a whole family approach to improving outcomes and should be tailored to individual family circumstances. There should be a focus on developing a more joined-up, responsive service provision across partner organisations that puts the unique needs of families at its heart.
2. Services should seek to empower children, young people and families to take control of their lives, to give them an increased sense of ownership and investment in their outcomes. They should be effectively coordinated and planned to ensure a seamless progression for children, young people and families between different interventions and programmes and should be flexible so they can adapt to children, young people and families' changing circumstances.
3. Services should provide early help in a timely way and should link in with other local programmes and statutory provision, including TAC, WFIS, Flying Start, Additional Learning Needs support and other provision for children and young people and parents.
4. Services should always seek to provide long-term sustainable solutions and should encourage independence, not service dependence; they should seek to address the root causes of problems and not just the symptoms to enable children, young people and families to continue to progress after intervention has ceased.
5. We want children from all backgrounds have the best start in life, giving everyone the opportunity to reach their full potential and maximise their chances of leading a healthy, prosperous and fulfilling adulthood, enabling them to participate fully in communities, the workplace, and contribute to the future economic success of Wales.
6. We want to drive down waiting lists for statutory, early help and support services in order to provide support as early as possible and reduce the risk of escalating needs.
7. We want to ensure that provision is available to children, young people and families in different communities and different kinds of parents / carers, and would be interested in bids that target particular harder to reach communities, such as:
a. Polish Families
b. Traveller families
c. BAME families
d. Refugee / Asylum Seeker families.
e. Families affected by substance misuse, mental health and domestic abuse.
f. Families affected by disability.
g. Families affected by imprisonment.
h. Young parents
i. Fathers and male carers
All commissioned services must be available for any children, young people and families living in Wrexham to access, provided the service is suitable for them and would meet their needs.
The Service to be provided.
Disability Support Total Value £150,000 per annum Maximum Value.
The primary focus is to support children and young people with complex needs and disabilities, along with their families, through a holistic and person-centred approach. Services should promote coordination and integration with wider provision, enhance access to education, training and employment, and respond flexibly to individual needs. Additionally, services should encourage inclusive leisure opportunities for both individuals and families, with a particular emphasis on access to respite support.
All commissioned services will be expected to promote and support wellbeing as a core priority, embedding approaches that enhance emotional, physical and social wellbeing into delivery under the legal duty to contribute to the seven national wellbeing goals of the Well-being of Future Generations (Wales) Act 2015.
Service Providers must demonstrate how they will deliver interventions across multiple communities within Wrexham, ensuring equitable access and responsiveness to local needs. Consideration should be given to how services will be inclusive, culturally competent and adaptable to the diverse needs of the communities of Wrexham.
Disability Support has been divided into 2 Lots. Service Providers may choose to tender for one or more Lots on the basis that they have sufficient capacity to meet the requirements of each Lot. Service Providers who are tendering for more than one Lot must be in a position to accept the Lots they are successful for and not hand back any Lot due to capacity issues
Total value (estimated)
- £750,000 excluding VAT
- £900,000 including VAT
Above the relevant threshold
Main procurement category
Services
CPV classifications
- 85320000 - Social services
- 85312000 - Social work services without accommodation
Contract locations
- UKL23 - Flintshire and Wrexham
Lot constraints
Description of how multiple lots may be awarded:
Lots may be awarded together
Not the same for all lots
Contract dates are shown in Lot sections, because they are not the same for all lots.
Lot 1. Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families
Description
itt_121503 - Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families
Lot value (estimated)
- £250,000 excluding VAT
- £300,000 including VAT
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
2 years in annual increments
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Lot 2. Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.
Description
itt_121504 - Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families
Lot value (estimated)
- £500,000 excluding VAT
- £600,000 including VAT
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
2 Years in annual increments
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Participation
Particular suitability
Lot 1. Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families
Lot 2. Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
17 December 2025, 12:00am
Submission type
Tenders
Tender submission deadline
8 January 2026, 12:00pm
Submission address and any special instructions
https://etenderwales.bravosolution.co.uk/web/login.shtml
When submitting an application for the Pre-Qualifying Questionnaire please use:
itt_ 121500 - Families First Disability Support (Proc-25-152B) PRE QUALIFICATION
When submitting an application for each individual Lot for the Technical and Commercial element please use the following:
itt_121503 - Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families
itt_121504 - Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
- Welsh
- English
Award decision date (estimated)
27 February 2026
Recurring procurement
Publication date of next tender notice (estimated): 31 January 2031
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | Quality |
Quality | 100.00% |
Other information
Payment terms
Quarterly in arrears
Description of risks to contract performance
Service requirements could evolve
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Evalution - first stage
Interview - Second Stage
Documents
Documents to be provided after the tender notice
https://etenderwales.ukp.app.jaggaer.com/
When submitting an application for the Pre-Qualifying Questionnaire please use:
itt_ 121500 - Families First Disability Support (Proc-25-152B) PRE QUALIFICATION
When submitting an application for each individual Lot for the Technical and Commercial element please use the following:
itt_121503 - Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families
itt_121504 - Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.
Contracting authority
Wrexham County Borough Council
- Public Procurement Organisation Number: PJHN-6516-JQNZ
Commissioning Procurement and Contract Management Unit
Wrexham
L11 1AR
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales