Section one: Contracting authority
one.1) Name and addresses
Merseytravel
1 Mann Island
Liverpool
L3 1BP
Contact
Ms Samantha Lee
samantha.lee@liverpoolcityregion-ca.gov.uk
Telephone
+44 1513301111
Country
United Kingdom
Region code
UKD7 - Merseyside
Internet address(es)
Main address
http://www.merseytravel.gov.uk/
Buyer's address
http://www.merseytravel.gov.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Real Time Passenger Information Hardware and Software Solution
Reference number
DN746674
two.1.2) Main CPV code
- 72260000 - Software-related services
two.1.3) Type of contract
Services
two.1.4) Short description
A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region.
The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens.
Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement.
New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £200,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD7 - Merseyside
two.2.4) Description of the procurement
A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-052571
Section five. Award of contract
Title
Real Time Passenger Information Hardware and Software Solution
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 November 2025
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Journeo Passenger Systems Ltd
Ashby-de-la-Zouch
Country
United Kingdom
NUTS code
- UKD7 - Merseyside
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £200,000
Total value of the contract/lot: £200,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Liverpool City Region Combined Authority
Liverpool
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Liverpool City Region Combined Authority
Liverpool
Country
United Kingdom