Section one: Contracting entity
one.1) Name and addresses
London Luton Airport Operations Limited
Percival House, Percival Way
Luton
LU2 9NU
Contact
Charlotte Robinson
Telephone
+44 1582405100
Fax
+44 1582405100
Country
United Kingdom
Region code
UKH21 - Luton
Internet address(es)
Main address
https://www.london-luton.co.uk/corporate
Buyer's address
https://www.london-luton.co.uk/corporate
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://london-luton.ukp.app.jaggaer.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://london-luton.ukp.app.jaggaer.com/
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://london-luton.ukp.app.jaggaer.com/
one.6) Main activity
Airport-related activities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
L25067-T-CR PQQ stage Luggage Services Tender
Reference number
L25067-T-CR PQQ stage
two.1.2) Main CPV code
- 63112000 - Baggage handling services
two.1.3) Type of contract
Services
two.1.4) Short description
LLA is pleased to publish this Pre Qualification Questionnaire (“PQQ”) for the provision and operation of a Luggage Services Provider at Unit 10720, located at the commencement of the passenger journey, directly opposite the check-in area.
two.1.5) Estimated total value
Value excluding VAT: £920,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 63112000 - Baggage handling services
two.2.3) Place of performance
NUTS codes
- UKH21 - Luton
Main site or place of performance
London Luton Airport
two.2.4) Description of the procurement
Please see tender document pack
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in days
56
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
By publishing this notice, it should neither be assumed nor inferred that London Luton Airport Operations Limited is subject to the Procurement Act 2023. The Procurement Act 2023 does not apply to London Luton Airport Operations Limited. This notice is published solely for information purposes.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
Please see tender documents pack.
three.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded
Please see tender document pack.
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Please see tender document pack.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 December 2025
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
17 December 2025
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
Applications are welcomed from individual organisations or consortia, including those from the public, private and voluntary/community sector. All entities with the capability and commitment to deliver high quality services are encouraged to apply.
To access this or any other LLA open tenders, please visit the LLA e-Tendering Portal below where you can view the necessary tendering documents and express your interest.
https://london-luton.ukp.app.jaggaer.com/
All tender opportunities can be found under the 'Open to All' or 'My ITT' tab in the sourcing area on the portal. If this is your first time using this portal, you will need to register in order to Express Interest. Click on the ‘Register here’ button in order start the process, if you are already registered on the LLA e-Tendering portal simply enter your details and login as usual.
During registration, simply complete the information required, please note you must express an interest through this portal in order to be attached to the tender project.
After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Intend To Respond or Decline To Respond, click the appropriate button.
Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have expressed an interest and intend to respond, you will be able to submit a response and use the messages tab to ask any tender related questions.
We accept no liability if you have not expressed an interest in the tender.
six.4) Procedures for review
six.4.1) Review body
London Luton Airport - The Legal team
Percival House, Percival Way
Luton
LU2 9NU
Telephone
+44 1582405100
Fax
+44 1582405100
Country
United Kingdom
Internet address
https://www.london-luton.co.uk/corporate
six.4.2) Body responsible for mediation procedures
London Luton Airport - The Legal team
Percival House, Percival Way
Luton
LU2 9NU
Telephone
+44 1582405100
Fax
+44 1582405100
Country
United Kingdom
Internet address
https://www.london-luton.co.uk/corporate
six.4.4) Service from which information about the review procedure may be obtained
London Luton Airport - The Legal team
Percival House, Percival Way
Luton
LU2 9NU
Telephone
+44 1582405100
Fax
+44 1582405100
Country
United Kingdom