Scope
Reference
T2652
Description
This procurement is in relation to the management and delivery of a Belfast Citywide Appeals Service.
Belfast City Council wishes to appoint an experienced Contractor who will provide suitably qualified advisors and administration support, to provide an accessible, high quality, confidential Belfast City appeals service that will provide support for people to prepare cases that will be considered by the Appeals Service administered by the Court Service (Northern Ireland), and provide representation at relevant appeals, ensuring an effective appeals service for clients.
Contract 1. Management and Delivery of a Belfast Citywide Appeals Service
Supplier
Contract value
- £1,296,000 including VAT
Above the relevant threshold
Award decision date
26 November 2025
Date assessment summaries were sent to tenderers
26 November 2025
Standstill period
- End: 8 December 2025
- 8 working days
Earliest date the contract will be signed
9 December 2025
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- Possible extension to 31 March 2030
- 4 years
Description of possible extension:
The Council reserves the right to extend/renew the Contract up to a further two periods of twelve months. Any extension may be subject to further approval by Council Committee, availability of funding and satisfactory performance of the Contractor.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
If required, Council reserves the right to add additional requirements to the management and delivery of the Service under this Contract during the Contract Period including but not limited to:
• Additional services:- changes associated with the Appeals Service that would
accommodate changes to policies, procedures and working practices around
the Welfare Benefits' System.
The Council reserves the right to add or remove objectives to or from the Contract in line with requirements.
Any contract variation may be subject to further Council internal approvals and be in accordance with the provisions of the Procurement Act 2023.
CPV classifications
- 75200000 - Provision of services to the community
- 98000000 - Other community, social and personal services
- 98133100 - Civic betterment and community facility support services
Contract locations
- UKN06 - Belfast
Information about tenders
- 2 tenders received
- 2 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Advice Space
- Public Procurement Organisation Number: PLZN-8982-WNTP
58 Howard Street
Belfast
BT1 6PJ
United Kingdom
Email: peterm@advicespace.me
Region: UKN06 - Belfast
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Management and Delivery of a Belfast Citywide Appeals Service
Contracting authority
Belfast City Council
- Public Procurement Organisation Number: PQXY-5321-CGZM
9-21 Adelaide Street
Belfast
BT2 8DJ
United Kingdom
Email: cps@belfastcity.gov.uk
Region: UKN06 - Belfast
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Northern Ireland