Section one: Contracting authority/entity
one.1) Name and addresses
NHS Greater Glasgow and Clyde
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
Glasgow
G4 0SF
Telephone
+44 1412013649
Country
United Kingdom
NUTS code
UKM82 - Glasgow City
Internet address(es)
Main address
http://www.nhsggc.scot/about-us/procurement/
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Guide Communicator Service for Deafblind
Reference number
GGC0998
two.1.2) Main CPV code
- 79540000 - Interpretation services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Greater Glasgow and Clyde (NHSGGC) is seeking an organisation to provide specialist support services to individuals with a dual sensory impairment (those who have both hearing and sight loss). The goal of the service is to enable individuals to access health service provision interventions more effectively, helping to remove communication and accessibility barriers.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £300,000
two.2) Description
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
two.2.4) Description of the procurement
The commissioned service will provide high-quality, specialist support for individuals with dual sensory impairment to ensure equitable access to NHS services and health interventions.
The supplier will provide specialist communication and guiding support to deafblind individuals, enabling access to healthcare services and the completion of daily living tasks.
The supplier will provide and facilitate access to health improvement activities tailored for deafblind individuals. These activities are designed to enhance health literacy, encourage healthy behaviours, and support long-term well-being
The service will offer a transcription facility converting written patient information from English to Braille, upon request. This ensures patients who are blind or deafblind can independently access their healthcare information.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Following the publication of a Prior Information Notice (PIN) inviting suppliers to express interest in a potential tender opportunity, interested suppliers were asked to review additional service requirements, during this time, it became clear that only one supplier is capable of delivering the full scope of the required service.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-036613
Section five. Award of contract/concession
Contract No
GGC0998
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
25 November 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Deafblind Scotland
1 Neasham Drive, Kirkintilloch
Glasgow
G66 3FA
Telephone
+44 1417776111
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £300,000
Section six. Complementary information
six.3) Additional information
(SC Ref:815643)
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court
1 Carlton Place
Glasgow
G5 9DA
Country
United Kingdom