Scope
Reference
PR-1006
Description
The framework will include a range of Services including on-site face-to-face interpreting for spoken languages, the provision of remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services. The Services will also encompass a range of solutions for on-site and/or remote interpretation and translation solutions for non-spoken languages, including the provision of a managed or subscription-based service with technology to cover on-site (non-spoken) and/or remote (non-spoken) interpretation and translation services including British Sign Language (BSL).
This includes the deployment of a managed or subscription-based service with technology to cover on-site (spoken) and/or remote (spoken and non-spoken) interpretation, translation, and transcription services
Commercial tool
Establishes a framework
Lot 1. Spoken Interpretation, Translation and Transcription Services
Description
Interpretation, Translation and Transcription Services (On-site and/or Remote) facilitating access to Suppliers providing Spoken translation services, including rare languages and those that are deemed to be more frequently provided.
Lot 2. Non-Spoken Interpretation and Translation Services
Description
Interpretation and Translation Services (On-site and/or Remote) enables Participating Authorities to access Suppliers who are capable of providing Non-Spoken Translators and Interpreters which includes but is not limited to British Sign Language (BSL).
Lot 3. Interpretation, Translation and Transcription Managed Services
Description
will allow provision of multiple Lots under a single contract under a managed service and the added utilisation of technology software.
Framework
Maximum percentage fee charged to suppliers
1%
Framework operation description
Tendered rates form ceiling fees for the duration of the framework and can be reuced to offer best value, but never exceeded, except where a price review has been undertaken and any uplift is identified as necessary. Contract awards may be via direct award or further competition.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Any public sector contyracting authority recognized by the UK government
Contract 1. Contract 1
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
2 month extension in line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 2. Contract 2
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 20 October 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 3 years, 11 months, 9 days
Description of possible extension:
Extension in line with framewortk terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 14
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 3. Interpretation, Translation and Transcription Managed Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
Extension in line with framewortk terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 4. Contract 4
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Lot 3. Interpretation, Translation and Transcription Managed Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
Extension in line with framewortk terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 5. Contract 5
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Lot 3. Interpretation, Translation and Transcription Managed Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
Extension in line with framewortk terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 6. Contract 6
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
extended in line with framework term
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 7. Contract 7
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 3. Interpretation, Translation and Transcription Managed Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
In line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 8. Contract 8
Lots
Lot 2. Non-Spoken Interpretation and Translation Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
in line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 9. Contract 9
Lots
Lot 2. Non-Spoken Interpretation and Translation Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
In line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 10. Contract 10
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Lot 3. Interpretation, Translation and Transcription Managed Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
In line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 11. Contract 11
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Lot 2. Non-Spoken Interpretation and Translation Services
Lot 3. Interpretation, Translation and Transcription Managed Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
In line with Framework Terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 12. Contract 12
Lots
Lot 1. Spoken Interpretation, Translation and Transcription Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
In line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Contract 13. Contract 13
Lots
Lot 2. Non-Spoken Interpretation and Translation Services
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Framework lot values may be shared with other lots
Below the relevant threshold
Date signed
29 September 2025
Contract dates
- 29 September 2025 to 28 September 2027
- Possible extension to 28 September 2029
- 4 years
Description of possible extension:
In line with framework terms
Main procurement category
Services
CPV classifications
- 79540000 - Interpretation services
Contract locations
- UK - United Kingdom
Signed contract documents
TLS II - Draft Framework Agreement 1.1.docx
Procedure
Procedure type
Open procedure
Suppliers
Axis Recruitment Limited
- Companies House: 04827750
331 Hadyn Road
Nottingham
NG5 1DG
United Kingdom
Email: michaelc@axisrec.com
Website: http://www.axisrec.com
Region: UKF14 - Nottingham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
D A Languages Limited
- Companies House: 06207784
Suite 4a,Statham House,Talbot Road
Stretford,Manchester
M32 0FP
United Kingdom
Email: Matt.Gallacher@dals.co.uk
Region: UKD34 - Greater Manchester South West
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 14
Enable2 Translate Limited
- Companies House: 15443239
Carlton House,Grammar School Street
Bradford
BD1 4NS
United Kingdom
Email: liz.weatherill@translate.one
Region: UKE41 - Bradford
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 12
Language Connect International Ltd
- Companies House: 07364250
Icon 1 7-9 Sunbank Lane,Ringway
Altrincham
WA15 0AF
United Kingdom
Region: UKD33 - Manchester
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 5
Language Empire Ltd.
- Companies House: 05535464
Empire House,College Road
Rochdale
OL12 6AE
United Kingdom
Email: Tenders@empire-groupuk.com
Region: UKD37 - Greater Manchester North East
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 6
Language Line Limited
- Companies House: 04823110
5th Floor,Queen Elizabeth House,4 St Dunstan's Hill,,
London
EC3R 8AD
United Kingdom
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 7
Migrant Help Trading Limited
- Companies House: 05684239
128 City Road
London
EC1V 2NX
United Kingdom
Email: Dawn.Wall@clearvoice.org.uk
Region: UKI43 - Haringey and Islington
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 2
Sign Solutions (SLIA) Ltd
- Companies House: 04802772
First Floor, Ipsley Barn, Berrington Close,
Redditch
B98 0TJ
United Kingdom
Region: UKG12 - Worcestershire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 8
Signalise Co-op Limited
- Companies House: RS004634
54 St James St
Liverpool
L1 0AB
United Kingdom
Email: jen@signalise.coop
Region: UKD72 - Liverpool
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Contract 9
The Langauge Shop Ltd
- Companies House: 08882661
Newham Dockside,1000 Dockside Road
London
E16 2QU
United Kingdom
Email: jaimin.patel@newham.gov.uk
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 11
thebigword Interpreting Services Limited
- Companies House: 06232449
The Brainworks,Unit 4 Royds Close
Leeds
LS12 6LL
United Kingdom
Email: mark.rice@thebigword.com
Region: UKE42 - Leeds
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 10
Translate UK Limited
- Companies House: 05705452
15 Harrison Road
Halifax
HX1 2AF
United Kingdom
Email: mahmed@translateuk.net
Region: UKE44 - Calderdale and Kirklees
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 13
Word360 Limited
- Companies House: 05498277
Unit 6 The Cloisters,11-12 George Road,
Birmingham
B15 1NP
United Kingdom
Email: kavita@word360.co.uk
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 4
Contracting authority
Mid South Essex NHS Foundation Trust
- NHS Organisation Data Service: RAJ
Nether Mayne
Basildon
SS16 5NL
United Kingdom
Contact name: Customer Care
Telephone: 01268 524900
Email: customercare@htepg.com
Website: https://www.mse.nhs.uk/
Region: UKH37 - Essex Thames Gateway
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
HealthTrust Europe LLP
Summary of their role in this procurement: On 11th August 2021, Mid and South Essex NHS Foundation Trust (MSE) published a contract notice for procurement partner services. HealthTrust Europe LLP (HTE) was selected to provide these services under the MSE Framework, including access to HTE's public sector frameworks. HTE is now conducting this procurement exercise as part of its services to the Customers under the MSE Framework.
- Companies House: OC358224
19 George Road
Birmingham
B15 1NU
United Kingdom
Contact name: Customer Care
Telephone: 08458875000
Email: customercare@htepg.com
Website: https://www.healthtrusteurope.com
Region: UKG31 - Birmingham