Scope
Reference
DN747056
Description
Liverpool City Council is dedicated to being a well-run Council, continuously transforming and improving our operations to ensure that Liverpool's residents and communities are served by a council they trust and know is well-managed. In alignment with this commitment, our People Plan (2023-2027) articulates our vision to become an inclusive employer of choice, fostering a skilled, diverse, and healthy workforce.
To support this vision, we aim to provide our staff with a comprehensive programme of initiatives that promote physical, emotional, social, financial, and environmental health. This tender seeks to procure Occupational Health and Employee Assistance Programme (EAP) services that will underpin our efforts to maintain a healthy, safe, and well-supported workforce.
Objectives:
• Preventative Support: Implement measures that proactively support employee health and wellbeing, reducing the incidence of health issues and sickness absence.
• Productivity and Efficiency: Enhance overall productivity and efficiency by ensuring employees are healthy and able to perform their duties effectively.
• Reduction of Sickness Absence: Minimise sickness absence through early intervention, prevention, and rehabilitation initiatives.
Scope of Services:
• The service is required for the Authority's directly employed staff, approximately 5,800 individuals.
• The service shall enable the Council to address specific health and attendance issues, meet statutory obligations related to health surveillance, and identify preventative measures to minimise the risk of sickness absence.
• The service should contribute to improving employee health and wellbeing in the workplace through targeted interventions and support mechanisms.
• In addition, the service must provide both face-to-face and desk-based mobility assessments for Blue Badge applicants who do not automatically meet the eligibility criteria.
Total value (estimated)
- £1,520,000 excluding VAT
- £1,824,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
Each lot can be extended for a period of 2 years in annual increments
Main procurement category
Services
CPV classifications
- 98330000 - Physical well-being services
Contract locations
- UKD72 - Liverpool
Lot constraints
Description of how multiple lots may be awarded:
Suppliers may bid for any lot, however, each lot has its own score and award criteria and will be evaluated in isolation of each other.
Not the same for all lots
Options are shown in Lot sections, because they are not the same for all lots.
Lot 1. Occupational Heath and EAP Services
Description
Full details for Lot 1 is provided within Appendix B - Service Specification
Lot 1 is to provide Occupational Heath and EAP (Employee Assistance Program) Services
Lot value (estimated)
- £1,140,000 including VAT
Options
The right to additional purchases while the contract is valid.
Suppliers have the ability to provide innovation as part of this contract with the quality element scored. However the commercial will be a non score but will form part of the contract if LCC decide to purchase through the life of the agreement
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Physiotherapy Services
Description
Provision of Physiotherapy Services
Lot value (estimated)
- £570,000 excluding VAT
- £684,000 including VAT
Options
The right to additional purchases while the contract is valid.
Please refer to the tender instructions & Appendix E Lot 2
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Particular suitability
Lot 1. Occupational Heath and EAP Services
Lot 2. Physiotherapy Services
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
15 December 2025, 12:00pm
Submission type
Tenders
Tender submission deadline
7 January 2026, 12:00pm
Submission address and any special instructions
Tenders must be submitted electronically
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
27 March 2026
Award criteria
Lot 1. Occupational Heath and EAP Services
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Please refer to the tender instructions for Phase One and Phase Two of this tender process for Lot 1 |
Quality | 70% |
| Cost | Cost | 20% | |
| Social Value | Quality | 10% |
Lot 2. Physiotherapy Services
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70% |
| Cost | Cost | 20% |
| Social Value | Quality | 10% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Lot 1 - Occupational Health and EAP Services
The tender submission for Phase One is worth 80% of the overall tender score (50% Quality, 10% Social Value and 20% Commercial). Bidder submissions for Phase One will be evaluated to determine their ranking and up to the top 5 highest scoring tenders will progress through to Phase Two (Phase Two is worth 20%). Once Phase Two for Lot 1 is concluded the scores for Phase One will be added to the scores for Phase Two. This will then determine the highest ranking bidder for the award of Lot 1.
Lot 2 - Physiotherapy Services
Tender submissions will be evaluated with Quality 70%, Social Value 10% and Commercial 10%; the highest ranked bidder will be awarded Lot 2
Justification for not publishing a preliminary market engagement notice
A PIN Notice was published on the 10th October 2024
Notice Identifier - 2024/S 000-032564
Procurement identifier (OCID): ocds-h6vhtk-04a775
Contracting authority
Liverpool City Council
- Public Procurement Organisation Number: PRVY-7813-WLPG
Cunard Building
Liverpool
L3 1DS
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government