Scope
Reference
0025/PPTO
Description
The contract encompasses all contract service found in Marlborough House. The scope of this contract
includes:
2.1.1 Monitoring, testing, optimisation, planned maintenance & repair works on the items below:
▪ All plant rooms and services within the boundary of the site including daily vigilance
checks, weekly inspections and monthly observation reports. Provision of plantroom
logbooks and maintaining plantroom cleanliness.
▪ All boilers for heating and hot water services including gas safety certificates for
boilers and pipework from meter
▪ Chiller unit and associated air cooled condenser.
▪ All pumps, primary heating, LTHW primary, variable temperature, constant
temperature, sectional heating, chilled water pumps and sump pumps.
▪ Chilled water and LTHW water pressurisation units, expansion vessels and buffer
storage vessels.
▪ Closed water system sampling and maintenance
▪ All VAV ventilation units, ductwork, extraction fans, filters, grilles, intake louvres and
air conditioning units.
▪ All air handling units and fan coil units.
▪ All other heating and cooling emitters and associated valves inside the building.
▪ All pipework and that is used as a conduit for water services, space heating, cooling,
hot water and cold water with all associated gauges and valves.
▪ All drainage pipework within the building, until it meets the first accessible intercept
or manhole, all saniflow units and pumped drainage, external rainwater drainage
gulleys around the building perimeter
▪ All internal and external plumbing services including taps, external bib taps, water
tanks, WCs, calorifiers, sinks, toilets and associated cisterns
▪ All internal and external lighting installations including maintained and non
maintained self contained emergency lighting and central battery emergency lighting
inverters.
▪ Replacement of all internal and external lighting components upon failure such as
lamps, ballasts, diffusers and drivers.
▪ Repair of all fixed electrical devices and appliances e.g hand dryers
▪ Routine repair of all fixed electrical installations and switchgear
ROYAL HOUSEHOLD PROPERTY SECTION
0025/PPTO Page 5 of 24
▪ Planned maintenance of electrical switchgear, including power factor correction
system with DNO attendance
▪ Inspection and testing of water and refrigerant leak detection systems.
▪ Water hygiene maintenance in accordance with RHPS Water Risk Assessment Written
Scheme of control including: water tank chlorination, HWS pasteurisation, shower
head cleaning, tank inspections, tank sampling, sentinel outlet temperature testing,
low use flushing and additional flushing as required by the RHPS legionella sampling
regime.
▪ All fixed and portable commercial and domestic kitchen equipment, including gas
safety certificates, stop button and ventilation interlock testing.
▪ All services within and attached to the Security Gate Lodge, which includes a vehicle
barrier, pedestrian gate release system, vehicle gate height alarm, CCTV system and
the intruder alarm system.
▪ All services in the Queen Alexandra Memorial on Marlborough Road.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=996056076
Total value (estimated)
- £1,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 25 May 2026 to 24 May 2029
- Possible extension to 24 May 2031
- 5 years
Description of possible extension:
Two one year extension options
Main procurement category
Services
CPV classifications
- 50000000 - Repair and maintenance services
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
8 December 2025, 11:00am
Tender submission deadline
22 December 2025, 11:00am
Submission address and any special instructions
Tenderers will need to sign up to the Royal Household's e-Sourcing platform, Delta, in order to receive the ITT and able to submit clarification questions and tender returns.
Sign up link: https://www.delta-esourcing.com/delta/signup.html?userType=supplier.
Access Code : H9G5TC246K
Tenderers will need to be registered on the Central Digital Platform (CDP) in order to complete the PSQ. The CDP is free to use and will mean tenderers should no longer have to re-enter this information for
each public procurement. The CDP is available at https://www.gov.uk/find-tender.
Tenders may be submitted electronically
No
Languages that may be used for submission
English
Award decision date (estimated)
9 February 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Price | Price | 50% |
| Technical | Quality | 40% |
| Environment & Sustainability | Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
The Royal Household
- Public Procurement Organisation Number: PGLT-2499-PJTM
Buckingham Palace
London
SW1A 1AA
United Kingdom
Contact name: Nik Vidler
Email: nik.vidler@royal.uk
Region: UKI32 - Westminster
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)