Scope
Description
The council have recently conducted an open procurement for the care and support needs currently delivered within the Extra Care Housing scheme at Castlestead View, Kendal.
The range of care and support needs within the scheme aims to reflect a balanced community model of approximately, a third of people with; low care needs 0-7 hours/week, medium care needs 8-14 hours/week and high care needs 15+ hours/week.
The service will be accessed by people between the age of 55 and 64 years with an assessed care and support need. The restriction around the age of adults accessing this service is linked to the tenancy age restriction set by the Landlord.
The provider selected to deliver the above services will be the Council's preferred provider to deliver formal care and support arrangements (care managed referrals) within the scheme.
The Provider shall ensure it delivers the Services at all times in compliance with the Care Act 2014. Furthermore, the Provider shall deliver the Services in a manner that ensures the Council complies with its obligations under the Care Act 2014 so far as such obligations relate to the Services
The service shall be delivered in accordance with the service specification provided in the tender process and the requirements set out in the Service Provision Order (SPO) and any other care planning documents provided.
Adult Social Care service users in Extra Care Housing retain the right to choose self-directed support for alternative provision via a Direct Payment or Individual Service Fund, in order to fulfil their care and support requirements. It is envisaged that the selected provider would be the natural choice of provider (preferred provider) but individuals are free to choose alternative provision.
The Scheme:
Castlestead View
104 self-contained units consisting of:
a. 46 x 2 bedroom units shared ownership
b. 20 x 1 bedroom rental units
c. 14 x 2 bedroom rental units
d. 24 x Bungalow units shared ownership
Range of Facilities:
Resident Lounge,
Restaurant
Laundry Room
Hairdresser
Buggy store
Assisted bathing
Staff offices plus an Alarm Call System
Car park
Guest Suite
Communal gardens
Office Accommodation
The Scheme is owned and managed by Housing 21. The Landlord has agreed access to their premises and use of some facilities at Castlestead View to the successful bidder .
Contract 1. Provision of Care and Support in Extra Care Housing at Castlestead View
Supplier
Contract value
- £872,514.77 excluding VAT
- £872,514.77 including VAT
Above the relevant threshold
Award decision date
7 November 2025
Date assessment summaries were sent to tenderers
20 November 2025
Standstill period
- End: 2 December 2025
- 8 working days
Earliest date the contract will be signed
5 January 2026
Contract dates (estimated)
- 10 January 2026 to 9 January 2028
- Possible extension to 9 January 2029
- 3 years
Description of possible extension:
Option to extend for a further 12 months
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKD12 - East Cumbria
Information about tenders
- 21 tenders received
- 16 tenders assessed in the final stage:
- 12 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 15 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
I CARE (GB) LIMITED
- Companies House: 02905218
- Public Procurement Organisation Number: PDDG-1253-XXPY
Kincraig Business Park Building 3
Blackpool
FY2 0PJ
United Kingdom
Email: procurement@icaregroup.co.uk
Website: http://www.icaregroup.co.uk
Region: UKD42 - Blackpool
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Provision of Care and Support in Extra Care Housing at Castlestead View
Contracting authority
Westmorland and Furness Council
- Public Procurement Organisation Number: PYYD-1758-YNVR
South Lakeland House
Kendal
LA9 4DQ
United Kingdom
Region: UKD12 - East Cumbria
Organisation type: Public authority - sub-central government