Contract

Support Services for Victims of Road Traffic Collisions in London

  • Transport for London

F03: Contract award notice

Notice identifier: 2025/S 000-075713

Procurement identifier (OCID): ocds-h6vhtk-04db41 (view related notices)

Published 20 November 2025, 2:13pm



Section one: Contracting authority

one.1) Name and addresses

Transport for London

5 Endeavour Square

London

E201JN

Contact

Deepa Halai

Email

deepahalai@tfl.gov.uk

Telephone

+44 7510500312

Country

United Kingdom

Region code

UKI - London

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

http://www.tfl.gov.uk

Buyer's address

http://www.tfl.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Support Services for Victims of Road Traffic Collisions in London

Reference number

WS2065938637

two.1.2) Main CPV code

  • 98000000 - Other community, social and personal services

two.1.3) Type of contract

Services

two.1.4) Short description

This is a Call for Competition on behalf of Transport for London (TfL) inviting candidates to enter the prequalification phase for Support Services for Victims of Road Traffic Collisions in London.

Expressions of interest are invited by completion of a Supplier Selection Questionnaire

(SSQ), which is found at the SAP ARIBA address above.

In 2023, there were 26,176 casualties resulting from road traffic collisions in London. 95 people were tragically killed, and 3,614 people were seriously injured.

Collective action is clearly still needed to achieve Vision Zero in London, and TfL remains committed to working closely with London's boroughs, the police and other partners to carry out the work needed to achieve this goal.

Whilst we work towards Vision Zero, in line with the 'Post-collision response' pillar of the Vision Zero Action Plan, TfL is looking to procure a service to better support victims of road traffic collisions in London.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £905,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 98000000 - Other community, social and personal services

two.2.3) Place of performance

NUTS codes
  • UKC - North East (England)
  • UKD - North West (England)
  • UKE - Yorkshire and the Humber
  • UKF - East Midlands (England)
  • UKG - West Midlands (England)
  • UKH - East of England
  • UKI - London
  • UKJ - South East (England)
  • UKK - South West (England)

two.2.4) Description of the procurement

TfL is seeking a supplier to Support Services for Victims of Road Traffic Collisions in London.

TfL requires a contract to be put in place for 1st June 2025.

TfL is conducting a restricted tender for this Contract for a duration of three (3) years and five (5) months from

the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years.

two.2.5) Award criteria

Quality criterion - Name: Technical / Weighting: 100

Cost criterion - Name: Within budget / Weighting: 0

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2025/S 000-003553


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

4 June 2025

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Brake

PO Box 548, Huddersfield HD1 2XZ

Huddersfield

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3260243

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £905,000

Total value of the contract/lot: £905,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Transport for London

Palestra House

London

SE1 8NJ

Email

deepahalai@tfl.gov.uk

Country

United Kingdom