Scope
Reference
PA0090
Description
The provision of Social Inclusion and Homelessness Services will be procured in three Lots: 1. Emergency Access Homelessness Accommodation and Support at May Place House Hostel * 2. Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support 3. Psychologically Informed Homelessness Support (Homeless Psychology Service). * May Place House will be leased on a Peppercorn Rent, and the successful Provider will deliver a Housing Management Service at the Hostel.
Total value (estimated)
- £1,911,040 excluding VAT
- £2,388,800 including VAT
Above the relevant threshold
Contract dates (estimated)
- 2 November 2026 to 1 November 2029
- Possible extension to 1 November 2031
- 5 years
Main procurement category
Services
CPV classifications
- 98341100 - Accommodation management services
- 75123000 - Administrative housing services
- 85121271 - Home for the psychologically disturbed services
- 85300000 - Social work and related services
Contract locations
- UKJ3 - Hampshire and Isle of Wight
Engagement
Engagement deadline
18 December 2025
Engagement process description
Scope
Description
Basingstoke and Deane Borough Council ('the Council') is in the process of preparing a tender for the Provision of Social Inclusion and Homelessness Services. The Council is publishing this Preliminary Market Engagement Notice to help inform the way it is to structure the tender and provide advanced notice to the market of the impending tender.
Overview of the Procurement Objectives
The provision of Social Inclusion and Homelessness Services will be procured in three Lots:
1. Emergency Access Homelessness Accommodation and Support at May Place House Hostel *
2. Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support
3. Psychologically Informed Homelessness Support (Homeless Psychology Service).
* May Place House will be leased on a Peppercorn Rent, and the successful Provider will deliver a
Housing Management Service at the Hostel.
• The Emergency Access Homelessness Accommodation and Support - Lot 1 - is an integral
part of the Basingstoke Housing Pathway. It should be noted that not all social inclusion
services within the pathway are being procured at this time.
• The Provider for Lot 1 must be a Registered Social Landlord and able to undertake the
housing management of the hostel on behalf of Basingstoke and Deane Borough Council.
Tenderers can bid for individual lots, combinations of lots and / or all lots.
The scope of the services will include:
Lot 1 - Emergency Access Homelessness Accommodation and Support
The Emergency Access Homelessness Accommodation and Support Service will be
delivered from May Place House, an 18-bed hostel within Basingstoke town centre. The
Service will provide intense support to those who are homeless or imminently at risk of
street homelessness. Staffing will be available on site 24 hours a day, 7 days a week.
Lot 2 - Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support
Deliver targeted assertive outreach to assist entrenched rough sleepers (and people with
severe and multiple needs at risks of rough sleeping and having high impact) to improve
their current situation and prepare to access accommodation services.
Deliver floating support to single vulnerable people with housing related support needs who
are homeless or at risk of homelessness regardless of tenure, housing status or family
structure.
Deliver In-reach resettlement support to assist people moving-on from temporary and short-
term housing, including those in bed and breakfast accommodation for as long as needed.
Lot 3 - Psychologically Informed Homelessness Support (Homeless Psychology Service)
Provide a specialist psychological service for people threatened with or experiencing
homelessness, who may have history of complex trauma and multiple disadvantages.
Working flexibly and collaboratively in community and street-based settings to build trust,
assess psychological needs, and deliver creative interventions.
Provide a service of peer mentors with lived experience of homelessness and social
exclusion to build trust, offer companionship through shared experience, and encourage
engagement with external support. Peer mentors will work alongside individuals across the
homeless support pathway helping overcome barriers to accessing appropriate support, as
well as in a psychologically informed move on accommodation projects.
Social Inclusion and Homelessness Information
Lot 1 - Emergency Access Homelessness Accommodation and Support
May Place House accommodated on average around 62 clients per annum who are
homeless or imminently at risk of street homelessness. The average length of stay is
around 4 months before moving on to other supported accommodation in the Housing
Pathway. Numbers have remained consistent over the last 5 years, showing a steady
demand for the service and there is a manageable waiting list held, ensuring voids can be
filled swiftly.
Lot 2 - Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support
The Outreach Service for people sleeping rough provides first point of engagement for
those current/former entrenched rough sleepers with complex and multiple needs. In
addition to outreach the contract also focuses on 'in-reach' specifically looks at the
vulnerable transition points when clients are moving on into independent living from
supported housing. In 2024/5, there was 137 referrals into these services.
Lot 3 - Psychologically Informed Homelessness Support (Homeless Psychology Service)
There has been a Homeless Psychology Service in Basingstoke since 2016 providing
psychological support to clients throughout the housing pathway. Working specifically with
clients who are rough sleeping or in stage1 accommodation. The service has worked with
an average caseload of 15 people per month. 80% of intensive work has been conducted in
person, in May Place House (stage 1 accommodation) where they have delivered an
average of 25 individual sessions per month, with staff benefiting from the onsite presence
of clinical psychologists.
Since 2022, Peer mentors have supported 98 individuals through 1:1 and drop in work. The
main referrals coming from the Camrose Centre, Mary Rose Court and the work with
Blackdown and Nova properties.
Local Government Review
As part of the wider Local Government Review (LGR), the Council is actively engaged in discussions with neighbouring authorities to explore potential opportunities for collaboration, shared services delivery and governance alignment. This engagement is on-going, no formal decisions or agreements have been reached at this stage.
Under current LGR proposals, it is possible that Basingstoke and Deane Borough Council will form a new Authority by merging with other neighbouring Authorities. If approved, all the current council services in the area of the new council boundary will be merged to create a new Council.
At this time, the Council can only confirm its current demand and scope of requirements. However, this may be subject to change should additional needs arise from other local authorities as part of wider structural reforms.
Any tender opportunities and contracts will be structured to allow adjustments in the scope of services and the value of contracts to the Council to respond to change in demand and budgetary constraints, whilst ensuring that services remain efficient and continue to provide value for money. Provisions will be included to adapt to changes in geographical boundaries resulting from any reorganisation. This will ensure that services can be extended or retracted to align with new administrative areas.
In the event of reorganisation, contracts will include clauses that allows for assignment of the contract to successor authorities. Any assignment clause is likely to state any contract may be assigned to any new authority that succeeds the original contracting authority.
Preliminary Market Engagement Feedback
The Council is looking to establish and understand the level of market interest in this opportunity, based on the outline requirements shown above.
We would also welcome your feedback to the following questions:
• What is your perspective on this proposed model?
• Are there any additional details we've overlooked?
• We believe this model is financially viable and welcome your perspective?
• Are there any obstacles preventing you from participating in this tender opportunity?
• Would you consider bidding for one and/or multiple Lots and which ones?
Total Value (estimated for 3-year contract)
Lots Excluding VAT
Lot 1 - Emergency Access Homelessness Accommodation and Support £974,000
Lot 2 - Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support £500,000
Lot 3 - Psychologically Informed Homelessness Support (Homeless Psychology Service £350,000
If you are a contractor that would be interested in this opportunity to bid on tender/s for the above Lots, please email procurement@basingstoke.gov.uk before 17.00 on Thursday 18th December 2025.
If you are a contractor that wishes to provide additional feedback on the proposed procurement approach this can be submitted via the email above.
Contract dates (estimated)
Contracts will be awarded for an initial term of 3 years thereafter the Council will have the option to extend the term by a period(s) of 1+ years,1+ years up to a maximum of 5 years.
Any period(s) of extension will be at the Council's sole discretion.
All three contracts (Lots) will commence on 1st November 2026.
Procedure
Procedure Type
Competitive flexible procedure description
Stage 1 - Initial Selection
This stage will focus on shortlisting suppliers that meet the necessary technical, financial, and operational capabilities required for the contract. It aims to reduce the number of bidders to a manageable level through consideration of current experience, capacity, systems, accreditations, financial standing, legal standing, etc.
The Council envisages the shortlisting process will have 3 suppliers for each Lot.
Stage 2 - Invitation to Tender (ITT)
The second stage, shortlisted suppliers will be invited to submit detailed proposals, including price, delivery, methodology and any specific solutions they propose.
The Council may also consider the use of interviews, a verification and due diligence basis.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 April 2026
Contracting authority
Basingstoke and Deane Borough Council
- Public Procurement Organisation Number: PJXC-5576-ZPMJ
Civic Offices
Basingstoke
RG21 4AH
United Kingdom
Contact name: Lisa Hastings
Email: procurement@basingstoke.gov.uk
Website: http://www.basingstoke.gov.uk
Region: UKJ37 - North Hampshire
Organisation type: Public authority - sub-central government