Scope
Reference
DN789111
Description
This notice is published retrospectively to meet transparency requirements under the Procurement Act 2023. The actual tender period closed on 07 October 2025. No further submissions will be accepted. This publication is for compliance only and links to the award notice for full visibility
Southend-on-Sea City Council is engaging the market ahead of its procurement exercise for a secure, cloud-hosted, browser-based Notice and Permit Processing System to manage the full lifecycle of Penalty Charge Notices (PCNs), permits & visitor vouchers (virtual and physical), parking suspensions, and dispensations.
The system must integrate with key agencies and platforms, support statutory compliance, improve customer access, and enable real-time enforcement operations.
Overview of Requirement
Cloud-hosted, browser-based platform for managing PCNs, permits & visitor vouchers (virtual and physical), suspensions, dispensations, and vehicle removals.
Supports full lifecycle management of parking, bus lane, moving traffic and removal of vehicles.
Integrates with DVLA, TEC, TPT, payment systems, and parking hardware.
Provides self-service portals for evidence, challenges, applications, and payments.
Delivers automated workflows for PCN progression, appeals, and evidence packs for PCNs.
Offers reporting dashboards for KPIs and operational analytics for all modules.
Migrates historical data with full audit controls for PCNs and permits.
Ensures compliance with existing legislation and future changes or needs.
Supplies handheld devices with Bluetooth printers deployed for enforcement.
Includes dedicated mobilisation support, training and fault management.
Total value (estimated)
- £240,000 excluding VAT
- £288,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 5 January 2026 to 4 January 2029
- Possible extension to 5 January 2029
- 3 years, 1 day
Description of possible extension:
12 months
Main procurement category
Services
CPV classifications
- 63712400 - Parking services
Contract locations
- UKH31 - Southend-on-Sea
Participation
Legal and financial capacity conditions of participation
This notice is published retrospectively to meet transparency requirements under the Procurement Act 2023. The actual tender period closed on 07 October 2025. No further submissions will be accepted. This publication is for compliance only and links to the award notice for full visibility.
Technical ability conditions of participation
This notice is published retrospectively to meet transparency requirements under the Procurement Act 2023. The actual tender period closed on 07 October 2025. No further submissions will be accepted. This publication is for compliance only and links to the award notice for full visibility.
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Tender submission deadline
7 December 2025, 11:59pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
7 December 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60% |
| Price | Price | 40% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Concession
Contracting authority
Southend-on-Sea City Council
- Public Procurement Organisation Number: PJDT-6566-GZNX
Civic Centre, Victoria Avenue, Southend On Sea, Essex
Southend On Sea
ss2 6fa
United Kingdom
Region: UKH31 - Southend-on-Sea
Organisation type: Public authority - sub-central government