Scope
Description
The Transparency Notice is being published to recognise the Direct Award to the Supplier to continue delivery of Passenger Assistance Services on behalf of the rail industry as they are embedded and intigrated within the business.
Contract 1
Supplier
Contract value
- £10,000,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
21 November 2025
Contract dates (estimated)
- 21 November 2025 to 8 December 2028
- Possible extension to 8 December 2030
- 5 years, 18 days
Description of possible extension:
Two year extension at buyer option.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Provision and supply of additional functionality and features as offered within the supplier's service subject to further change.
CPV classifications
- 63711000 - Support services for railway transport
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Utilities
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - extension or partial replacement
This is a change to a contract originally directly awarded pre-PA23 not under public procurement regulations and where the supplier shall continue to provide Passenger Assistance Services as a continuing service. Restructuring of contract term to fixed term.
Supplier
Transreport Limited
- Public Procurement Organisation Number: PYDP-4448-PZDT
69-79 Fulham High Street
London
SW6 3JW
United Kingdom
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Rail Settlement Plan Limited
- Companies House: 08176197
First Floor North, Puddle Dock
London
EC4V 3DS
United Kingdom
Region: UKI31 - Camden and City of London
Organisation type: Private utility