Section one: Contracting authority/entity
one.1) Name and addresses
BNSSG ICB
Bristol
BS1 3NX
Country
United Kingdom
Region code
UKK11 - Bristol, City of
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
BNSSG Dental Helpline
two.1.2) Main CPV code
- 85130000 - Dental practice and related services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK11 - Bristol, City of
two.2.4) Description of the procurement at the time of conclusion of the contract:
This notice relates to the permitted modification of an existing contract under the Provider Selection Regime (2023), to enable an extension to the term of the Contract and the provision of Dental Helpline Services within NHS BNSSG ICB.
• The current contract is with HUC to deliver the dental helpline via NHS 111, this has been in place since 2019
• A full procurement process is required to appoint a long-term provider; however, due to tight timeframes, a further short-term contract extension is necessary.
• During this extension period a performance recovery plan will be implemented by HUC and will be closely monitored by the ICB/CCH
• Procurement advice has been sought and advice is to publish a Transparency Notice due to the direct award.
• It is the Commissioner's/ICB's intention to undertake a competitive tender , during the period of extension.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
78
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2099/S 001-999999
Section five. Award of contract/concession
Contract No
n/a
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
30 September 2025
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
HUC South West Limited
Welwyn Garden City
Country
United Kingdom
NUTS code
- UKH23 - Hertfordshire
Companies House
05174987
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £1,085,046
Section six. Complementary information
six.3) Additional information
The contract modification decision has been recommended by the Primary Care Operational Group of BNSSG Integrated Care Board (ICB)
No conflicts of interest were declared.
This is a Provider Selection Regime (PSR) contract modification notice, under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally modified
six.4) Procedures for review
six.4.1) Review body
BNSSG ICB
Bristol
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 85130000 - Dental practice and related services
seven.1.3) Place of performance
NUTS code
- UKK11 - Bristol, City of
seven.1.4) Description of the procurement:
This notice relates to the permitted modification of an existing contract under the Provider Selection Regime (2023), to enable additional access to NHS Dental Helpline and Urgent Care Dental Services within NHS BNSSG ICB.
The Dental Helpline provider is required to deliver a range of urgent dental care services to patients, which are offered outside of regular practice hours, typically evenings, weekends, and public holidays. These services are designed to provide patients with access to treatment for dental emergencies such as severe pain, swelling, trauma, or uncontrolled bleeding when routine dental practices
The variation and extension to Contract are non recurrent and time limited to a maximum of 10 calendar months. However, please note, that it is the Commissioner's/ICB's intention to undertake a competitive tender, during the period of extension.
The Commissioner considers that the modifications are permitted by Regulation 13(1)(d) of the Provider Selection Regime (PSR) (2023), where the modification is attributable to a decision of the authority, the modification does not render the contracts materially different in character.
This notice has been published in line with Regulation 13(4)(c) and Schedule 12 of the Provider Selection Regime (2023).
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
10
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£174,706.67
seven.1.7) Name and address of the contractor/concessionaire
HUC South West Limited
Welwyn Garden City
Country
United Kingdom
NUTS code
- UKH23 - Hertfordshire
Companies House
05174987
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The annual contract envelope for 2025/26 is £109,694.00, and the Commissioner seeks to modify this to include a further £174,706.67 for a non-recurrent period of 10 months from 01 October 2025 to 30 June 2026.
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
The Commissioner considers that the modifications are permitted by Regulation 13(1)(d) of the Provider Selection Regime (PSR) (2023), where the modification is attributable to a decision of the authority, the modification does not render the contracts materially different in character.
This notice has been published in line with Regulation 13(4)(c) and Schedule 12 of the Provider Selection Regime (2023).
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £109,694
Total contract value after the modifications
Value excluding VAT: £174,706.67