Scope
Description
The London Borough of Havering is seeking to award a provider for the delivery of support services aimed at providing comprehensive assistance to unpaid carers.
The objective is to empower unpaid carers with the resources and knowledge necessary to manage their caregiving responsibilities effectively, improve their overall health, and enhance their quality of life. This initiative aims to foster communities where unpaid carers are supported through tailored programs that meet their specific needs.
The Council will observe a voluntary standstill period of eight working days from 6th November 2025, ending on 18th November 2025
The contract will commence on 1st February 2026 and subject to satisfactory performance, shall continue until 31st January 2029 ("the contract period") with the option to extend until 31st January 2031
Contract 1. Havering Support Services for Unpaid Carers
Supplier
Contract value
- £947,337.62 excluding VAT
- £1,136,805.15 including VAT
Above the relevant threshold
Award decision date
6 November 2025
Date assessment summaries were sent to tenderers
6 November 2025
Standstill period
- End: 18 November 2025
- 9 working days
Earliest date the contract will be signed
24 November 2025
Contract dates (estimated)
- 1 February 2026 to 31 January 2029
- Possible extension to 31 January 2031
- 5 years
Description of possible extension:
LBH will have available Extensions - 12 months plus 12 months
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKI52 - Barking & Dagenham and Havering
Information about tenders
- 6 tenders received
- 5 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 4 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
Imago Community
- Companies House: 05354482
John Spare House, 17-19 Monson Road
Tunbridge Wells, Kent
TN1 1LS
United Kingdom
Email: hello@imago.community
Region: UKJ46 - West Kent
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Havering Support Services for Unpaid Carers
Contracting authority
London Borough of Havering
- Public Procurement Organisation Number: PCZG-5314-HWNM
Havering Town Hall
Romford
RM1 4GR
United Kingdom
Region: UKI52 - Barking & Dagenham and Havering
Organisation type: Public authority - sub-central government