Scope
Reference
HCC2517119
Description
The Service will be free at the point of use and will support single adults aged 18 and over experiencing homelessness and multiple disadvantage.
This preventative service will provide a range of individually tailored interventions, centring upon a case management model achieved through an assertive community outreach approach.
The service will be countywide across the area of Hertfordshire primarily delivered in a 'dual district' model, with outreach staff aligned to the following areas in the following format:-
• Broxbourne / East Hertfordshire
• Dacorum / Hertsmere
• North Hertfordshire / Stevenage
• St Albans / Welwyn Hatfield
• Three Rivers / Watford
It is expected support will be delivered in some of the following ways:
• Outreach in community settings, including individuals' homes.
• Advice and information
• Peer support groups
• Community hubs
• Telephone, email and other virtual/digital support
• Supporting other services/ support groups
The support will be tailored to the needs of the individual but will include:
• Emotional and practical support for individuals
• Support to solve real-life problems including housing and debt
• Help to improve health and wellbeing
• Onward referrals to other services and support to access other services
• Support to access advice and information on education and careers
• Help to reduce episodes of crisis and support recovery
• Support to access existing community-based services and agencies
• Help to build confidence, self-esteem and life skills
• Support to create and build new social networks Flexible and person-centred Service, building skills and strengths of the Service User to enable them to better manage their needs.
Contract 1. Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team
Supplier
Contract value
- £521,000 including VAT
Below the relevant threshold
Date signed
19 September 2025
Contract dates
- 22 September 2025 to 31 March 2026
- Possible extension to 30 March 2027
- 1 year, 6 months, 9 days
Description of possible extension:
Possible 1 year extension.
Main procurement category
Services
CPV classifications
- 85312000 - Social work services without accommodation
Contract locations
- UKH23 - Hertfordshire
Procedure
Procedure type
Below threshold - without competition
Special regime
Light touch
Supplier
Herts Mind Network
- Companies House: 5532977
- Public Procurement Organisation Number: PXBW-7468-BWGT
501 St Albans Road
Watford
WD24 7RZ
United Kingdom
Email: finance@hertsmindnetwork.org
Website: http://www.hertsmindnetwork.org
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Contract 1. Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team
Contracting authority
Hertfordshire County Council
- Public Procurement Organisation Number: PWJT-5264-WYMY
Robertson House, Six Hills Way
Stevenage
SG1 2FQ
United Kingdom
Region: UKH23 - Hertfordshire
Organisation type: Public authority - sub-central government