Section one: Contracting authority
one.1) Name and addresses
University of the Highlands and Islands
UHI House, Old Perth Road
Inverness
IV2 3JH
Contact
Katrina McEwan
Telephone
+44 1463279000
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00101
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Hotel Services
Reference number
UHI-RES-32671
two.1.2) Main CPV code
- 79993100 - Facilities management services
two.1.3) Type of contract
Services
two.1.4) Short description
The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,430,310.75
two.2) Description
two.2.2) Additional CPV code(s)
- 79993100 - Facilities management services
- 79993000 - Building and facilities management services
- 55110000 - Hotel accommodation services
- 55100000 - Hotel services
- 55130000 - Other hotel services
- 98341000 - Accommodation services
- 98341100 - Accommodation management services
two.2.3) Place of performance
NUTS codes
- UKM6 - Highlands and Islands
- UKM63 - Lochaber, Skye & Lochalsh, Arran & Cumbrae and Argyll & Bute
- UKM61 - Caithness & Sutherland and Ross & Cromarty
- UKM62 - Inverness & Nairn and Moray, Badenoch & Strathspey
Main site or place of performance
Inverness, Dornoch, Elgin and Fort William
two.2.4) Description of the procurement
The following duties are included within this Contract and shall be carried out as required:
Internal and external patrolling.
Monitoring and responding to intruder alarms.
Reactively monitoring CCTV.
Emergency response/keyholding.
Car parking.
Assist with release of trapped personnel in lifts.
Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services.
This list is not exhaustive but provides the basis of the service required.
two.2.5) Award criteria
Quality criterion - Name: Expertise and Previous Experience / Weighting: 10
Quality criterion - Name: Implementation Plan and Exit Strategy / Weighting: 5
Quality criterion - Name: Service Delivery / Weighting: 10
Quality criterion - Name: Risk Management / Weighting: 10
Quality criterion - Name: Continuous Improvement / Weighting: 5
Quality criterion - Name: Fair Work Practices / Weighting: 5
Quality criterion - Name: Pastoral Issues / Weighting: 15
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-045745
Section five. Award of contract
Contract No
UHI-RES-32671
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
15 October 2025
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Kingdom Services Group Limited
1 Woodlands Park, Ashton Road
Newton-le-Willows
WA12 0HF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,430,310.75
Section six. Complementary information
six.3) Additional information
This is a Contract AWARD Notice and as such the procurement process is COMPLETE.
(SC Ref:812187)
six.4) Procedures for review
six.4.1) Review body
Inverness Justice Centre
Longman Road
Inverness
IV1 1AH
Country
United Kingdom