Scope
Reference
DN794756
Description
The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers.
The direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of £576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards. Details as follows:
Prior to Jan 2024 Unknown - no formal agreement (ad hoc)
Jan 24-25 £85,250.00 ex VAT Agreed via internal waiver
Jan 25 - now £85,250.00 ex VAT (ad hoc)
01 Dec 2025 - 30 Nov 2028 £406,391.85 ex VAT Direct Awards to 3 suppliers -
Anywhere Care (value £18,460.00 PA /£55,380.00 over 3 years)
Telealarm (£47,525.00 PA / £142,575.00 over 3 years) and
Tunstall (£69,478.95 PA / £208,436.85 over 3 years).
Compatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding.
The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works."
This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work).
Contract 1. Wightcare Assisted Technology Equipment #1
Supplier
Contract value
- £55,380 excluding VAT
- £66,456 including VAT
Below the relevant threshold
Award decision date
30 October 2025
Earliest date the contract will be signed
30 November 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2028
- 3 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services
Contract locations
- UKJ34 - Isle of Wight
Contract 2. Telealarm (UK) Ltd
Supplier
Contract value
- £142,575 excluding VAT
- £171,090 including VAT
Below the relevant threshold
Award decision date
30 October 2025
Earliest date the contract will be signed
30 November 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2028
- 3 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services
Contract locations
- UKJ34 - Isle of Wight
Contract 3. Wightcare Assisted Technology Equipment #3
Supplier
Contract value
- £208,436.85 excluding VAT
- £250,124.22 including VAT
Above the relevant threshold
Award decision date
30 October 2025
Standstill period
- End: 10 November 2025
- 8 working days
Earliest date the contract will be signed
30 November 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2028
- 3 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services
Contract locations
- UKJ34 - Isle of Wight
Procedure
Procedure type
Direct award
Suppliers
ANYWHERE CARE LIMITED
- Companies House: 11102856
- Public Procurement Organisation Number: PPRQ-1962-TXNZ
Unit 7 Twin Brook Business Park
Clitheroe
BB7 1QX
United Kingdom
Email: sales@anywherecare.co.uk
Website: https://www.anywheregroup.co.uk/
Region: UKD45 - Mid Lancashire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Wightcare Assisted Technology Equipment #1
TeleAlarm Europe GmbH
- Public Procurement Organisation Number: PDBQ-4236-VVCQ
Torgauer Straße 231
Leipzig
04347
Germany
Email: chris.stuart@telealarm.com
Website: http://www.telealarm.com
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 2. Telealarm (UK) Ltd
Tunstall Healthcare (UK) Limited
- Companies House: 13322491
- Public Procurement Organisation Number: PBWN-8159-DQRZ
Whitley Lodge, Whitley Bridge
Yorkshire
DN14 0HR
United Kingdom
Email: bids@tunstall.com
Website: https://www.tunstall.co.uk/
Region: UKE22 - North Yorkshire CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 3. Wightcare Assisted Technology Equipment #3
Contracting authority
Isle of Wight Council
- Public Procurement Organisation Number: PGYX-7387-YJXG
County Hall
Newport
PO30 1UD
United Kingdom
Email: procurement@iow.gov.uk
Website: http://www.iow.gov.uk
Region: UKJ34 - Isle of Wight
Organisation type: Public authority - sub-central government