Section one: Contracting authority
one.1) Name and addresses
North Lanarkshire Council
Civic Centre, Windmillhill Street
Motherwell
ML1 1AB
corporateprocurement@northlan.gov.uk
Country
United Kingdom
NUTS code
UKM84 - North Lanarkshire
Internet address(es)
Main address
https://www.northlanarkshire.gov.uk/
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00010
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publictendersscotland.publiccontractsscotland.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Framework Agreement for Taxi and Private Hire Provision
Reference number
NLC–CPT-25-076
two.1.2) Main CPV code
- 60120000 - Taxi services
two.1.3) Type of contract
Services
two.1.4) Short description
North Lanarkshire Council (the “Council”) requires the provision of passenger transport services to supplement its existing arrangements managed by Strathclyde Passenger Transport (SPT) for school pupil transport (drop-offs and pickups before and after the school day), and transport for pupils with Additional Support Needs (ASN).
To meet this need, the council intends to establish a multi-lot, multi-supplier framework agreement for taxi and private hire services that shall support a range of transport requirements, including (but not limited to) services for Integrated Day Services, wider social care provision, housing, education, corporate and elected members for staff-related travel.
Further information on the Lots, including applied Sub-Lots is detailed below.
Full information on the Details of Requirements to be applied within the framework agreement are detailed in ITT Annex 1 available via PCS-Tender.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
two.2) Description
two.2.1) Title
Integrated Day Support (IDS) Transport Services
Lot No
1
two.2.2) Additional CPV code(s)
- 60120000 - Taxi services
- 60100000 - Road transport services
- 60140000 - Non-scheduled passenger transport
- 60170000 - Hire of passenger transport vehicles with driver
- 60171000 - Hire of passenger cars with driver
two.2.3) Place of performance
NUTS codes
- UKM84 - North Lanarkshire
two.2.4) Description of the procurement
In addition to Description detailed above in this Contract Notice, Lot 1 – Integrated Day Support (IDS) Transport Services shall be used to facilitate the transport of Service Users from defined pick up points to the Councils older adult day service centres.
Lot 1 of the framework agreement is further broken down across six (6) Sub-Lots as detailed below:
Lot 1A – IDS Transport Services – Airdrie Locality
Lot 1B – IDS Transport Services – Bellshill Locality
Lot 1C – IDS Transport Services – Coatbridge Locality
Lot 1D – IDS Transport Services – Cumbernauld Locality
Lot 1E – IDS Transport Services – Motherwell Locality
Lot 1F – IDS Transport Services – Wishaw Locality
Tenderers are free to bid for all six (6) Sub-Lots however may only be appointed to a maximum of three (3).
Lot 1 shall operate via the appointment of a single Contractor to each of the six Sub-Lots i.e. a maximum of six (6) Contractors appointed.
Full information on the Details of Requirements, Lot approach etc. for Lot 1 of the framework agreement is detailed in the tender pack, response envelopes etc. located in PCS-Tender.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery Approach / Weighting: 20
Quality criterion - Name: Accessibility and Inclusion / Weighting: 20
Quality criterion - Name: Booking and Communication Systems / Weighting: 20
Quality criterion - Name: Protection and Safeguarding / Weighting: 10
Quality criterion - Name: Training / Weighting: 10
Quality criterion - Name: Contingency Planning / Weighting: 10
Quality criterion - Name: Carbon Reduction / Net Zero / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 3
Quality criterion - Name: Community Benefits Methodology / Weighting: 2
Quality criterion - Name: Community Benefit Menu (Sub-Lot Specific) / Weighting: 2
Price - Weighting: 0
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
The framework agreement will be awarded for a maximum total period of 48 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Ad-hoc Taxi and Private Hire Provision
Lot No
2
two.2.2) Additional CPV code(s)
- 60120000 - Taxi services
- 60100000 - Road transport services
- 60140000 - Non-scheduled passenger transport
- 60170000 - Hire of passenger transport vehicles with driver
- 60171000 - Hire of passenger cars with driver
two.2.3) Place of performance
NUTS codes
- UKM84 - North Lanarkshire
two.2.4) Description of the procurement
In addition to Description detailed above in this Contract Notice, Lot 1 – Integrated Day Support (IDS) Transport Services shall be used to facilitate the transport of Service Users from defined pick up points to the Councils older adult day service centres.
Lot 2 – Ad-hoc Taxi and Private Hire Provision of the Framework Agreement shall be used to facilitate transport of service users in areas including (but not limited to) social care provision, education pupils and staff, housing / homelessness, elected members, Council personnel etc.
Lot 2 of the arrangement is further broken down across three (3) Sub-Lots as detailed below:
Lot 2A – Ad-hoc Taxi and Private Hire – Northern Zone
Lot 2B – Ad-hoc Taxi and Private Hire – Central Zone
Lot 2C – Ad-hoc Taxi and Private Hire – Southern Zone
Tenderers are free to bid for all three (3) Sub-Lots and con be appointed to a maximum of three (3).
Lot 2 shall operate via the appointment of no more than four (4) Contractors to each of the three Sub-Lots i.e. a maximum of 12 Contractors appointed.
Full information on the Details of Requirements, Lot approach etc. for Lot 2 of the framework agreement is detailed in the tender pack, response envelopes etc. located in PCS-Tender.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery Approach / Weighting: 20
Quality criterion - Name: Accessibility and Inclusion / Weighting: 20
Quality criterion - Name: Booking and Communication Systems / Weighting: 20
Quality criterion - Name: Protection and Safeguarding / Weighting: 10
Quality criterion - Name: Training / Weighting: 10
Quality criterion - Name: Contingency Planning / Weighting: 10
Quality criterion - Name: Carbon Reduction / Net Zero / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 3
Quality criterion - Name: Community Benefits Methodology / Weighting: 2
Quality criterion - Name: Community Benefit Menu (Sub-Lot Specific) / Weighting: 2
Price - Weighting: 0
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
The framework agreement will be awarded for a maximum total period of 48 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.1) Information about a particular profession
Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision
all Services to be delivered under the framework agreement for both Lots 1 and 2 shall be delivered in strict accordance with the Councils Taxi and Private Hire licensing and specification conditions
three.2.2) Contract performance conditions
Further information on contract performance conditions is located within Annex 7 of the ITT document within the PCS-Tender System.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 18
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-057623
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 December 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 5 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
3 December 2025
Local time
12:00pm
Information about authorised persons and opening procedure
Tenders received will be opened in accordance with condition 18.5 of the Councils General Contract Standing Orders. Date and time of the Opening of Tenders (as stated above) is subject to change at the Councils sole discretion.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: The framework agreement will be awarded for a maximum total period of 48 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
Tenderers must complete the SPD (Scotland) within the Qualification Envelope of the PCS Tender. Full Selection criteria is as stated in the procurement documents
All Tenderers must complete the required Qualification and Technical Envelope applicable to all Lots, and Sub-Lots they are bidding for within the PCS-Tender as instructed.
Late Tenders will not be considered under any circumstances. For the avoidance of any doubt, automated messages confirming receipt of a Tender should not be taken to imply acceptance of it by the Council. The Council will not provide additional notification to any Bidder of the rejection of a late Tender.
The complete Tender (complete with SPD (Scotland)) should be submitted in accordance with the instructions detailed in PCS-Tender.
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30453. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
Tenderers should refer to Annex 2 of the ITT Document located within the PCS-Tender for further information on the Councils Community Benefit expectations within the framework agreement.
(SC Ref:814126)
six.4) Procedures for review
six.4.1) Review body
Scottish Courts
Edinburgh
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Cours or the Court of Session.