Scope
Reference
HMSCW
Description
This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2.
The provision of a comprehensive and high-quality maintenance service including associated works tasks to maintain a functional and safe operational environment.
The requirement is for the provision of handyman services to maintain an outdoor shopping centre, which contains 85 retail units. The maintenance services are to be provided for the upkeep of the shopping centre's building and surrounding areas (public and communal), working according to the site's Planned Preventative Maintenance schedule, as well as addressing any reactive maintenance needs on a day-to-day basis.
The services will support a team consisting of a maintenance supervisor and two maintenance operatives, working a standard 40-hour week, across 5 days. Each member of the team will work one Saturday every three weeks, with a compensatory day off on the following Monday.
The scope of handyman works will include, but not be limited to, the following:
• General Upkeep
• Planned Preventative Maintenance (PPM)
• Reactive Maintenance
• Cleaning and Waste Management (where applicable)
• Health & Safety
• Other Ad-hoc Services
The Supplier will be expected to meet Service Level Agreements around:
• Routine PPM Tasks
• Reactive Maintenance Response Times
• Performance Monitoring
Total value (estimated)
- £910,000 excluding VAT
- £1,092,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 3 February 2026 to 31 December 2031
- Possible extension to 31 December 2033
- 7 years, 10 months, 26 days
Description of possible extension:
Can be extended 1 + 1 year at the Authorities discretion
Main procurement category
Services
CPV classifications
- 50000000 - Repair and maintenance services
Contract locations
- UKD46 - East Lancashire
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
17 November 2025, 3:00pm
Submission type
Requests to participate
Deadline for requests to participate
24 November 2025, 3:00pm
Submission address and any special instructions
Description - Tender documents available via https://www.the-chest.org.uk/ - Ref DN795379
PSQ Submission must be received via the chest by the deadline of 24/11/25 at 3pm
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Suppliers to be invited to tender
1 to 5 suppliers
Selection criteria:
Quality 60%Cost 40%
Award decision date (estimated)
23 January 2026
Recurring procurement
Publication date of next tender notice (estimated): 1 January 2033
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Method Statement | Quality | 60% |
| Cost | Cost | 40% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2
Contracting authority
Burnley Borough Council
- Public Procurement Organisation Number: PXCG-1649-DCLV
Town Hall, Manchester Rd
Burnley
BB119SA
United Kingdom
Email: procurement@burnley.gov.uk
Region: UKD46 - East Lancashire
Organisation type: Public authority - sub-central government