Scope
Description
Hosting and management of the South London Legal Partnership (SLLP) Virtual Desktop (AVD) environment, including the Visual Files solution.
Contract 1
Supplier
Contract value
- £507,000 including VAT
Above the relevant threshold
Date signed
15 October 2025
Contract dates
- 20 October 2025 to 5 October 2028
- 2 years, 11 months, 17 days
Main procurement category
Services
CPV classifications
- 79100000 - Legal services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Justification for not setting key performance indicators
Performance could not appropriately be assessed using KPIs
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Extreme and unavoidable urgency
There is an imperative around the delivery of service to the c160 legal colleagues and there is an ongoing reliability issue with this system being hosted and managed in the London Borough of Merton infrastructure environment. This in part to the rapid change schedule in place to modernise the LBM technology stack but also due to the clinical environmental requirements for the Lexis Nexis Visual Files solution.
Supplier
SYNEXTRA LIMITED
- Companies House: 09134843
- Public Procurement Organisation Number: PXZH-3833-LYRN
Fifth Floor, 401 Faraday House
Warrington
WA3 6GA
United Kingdom
Email: accounts@synextra.co.uk
Website: https://www.synextra.co.uk/
Region: UKD61 - Warrington
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
London Borough of Merton
- Public Procurement Organisation Number: PLZQ-1654-VNHW
Merton Civic Centre, London Road
Morden
SM4 5DX
United Kingdom
Region: UKI63 - Merton, Kingston upon Thames and Sutton
Organisation type: Public authority - sub-central government