Scope
Reference
PRJ1382
Description
General Practice is experienced in delivering frequent and significant change to meet national and local expectations for continuous improvement of patient care. This is in addition to providing a higher volume of clinical care than ever. It is well understood, however, that practice capacity to undertake meaningful, sustainable change is finite, and that capability for change management and quality improvement varies between individual providers.
In previous financial years North Central London Integrated Care Board (NCL ICB) has commissioned at-scale primary care providers to offer change management support to General Practice on a number of topics. These have included mobilising the model of care required to deliver its long-term conditions locally commissioned service (LTC LCS), and delivering the requirements of the national delivery plan for recovering access to primary care. Some of these commissioned offers have been universal to all practices in NCL; others have been targeted where
data and intelligence indicates that a subset of practices would specifically benefit from targeted support.
Building on the learning from previous commissioned services the ICB now aspires to move towards a consistent commissioned change management offer to General Practice across NCL.
As a first step, this specification represents iterative development of the ICB's aspiration to continue to support General Practice with change management using a standard approach. It describes the programme approach to be delivered to enable a consistent change management offer, and the individual change themes for the 2025-26 financial year with the intention of a larger scale procurement of a longer-term contract in the future.
The Service will commence on 1st October 2025.
Contract 1
Supplier
Contract value
- £1,425,000 excluding VAT
- £1,425,000 including VAT
Above the relevant threshold
Date signed
17 September 2025
Contract dates
- 1 October 2025 to 31 March 2027
- 1 year, 6 months
Main procurement category
Services
CPV classifications
- 79420000 - Management-related services
Contract locations
- UKI - London
Justification for not setting key performance indicators
Not required
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Haringey GP Group Limited
- Companies House: 10180486
3rd Floor, 48 Station Road
London
N22 7TY
United Kingdom
Email: hub.queries@nhs.net
Region: UKI43 - Haringey and Islington
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD
- NHS Organisation Data Service: QMJ
- Public Procurement Organisation Number: PWBN-7811-DGVX
Laycock PDC, Laycock Street
London
N1 1TH
United Kingdom
Region: UKI43 - Haringey and Islington
Organisation type: Public authority - central government