Scope
Description
Rethink are supporting the Council to expand and improve our Technology Enabled Care (TEC) model. Achieving a TEC-enabled social care model is crucial for the long-term sustainability of adult social care. The scale of the benefits, both in outcomes and savings, will depend on our rollout strategy which we plan to co-produce with staff and residents. Rethink Partners have extensive experience in driving the adoption of digital care technologies and strengthening health and care sector capability and they will be working in an intensive way with us over the next 5 months. We will co-create a TEC programme that will embed technology as a pivotal tool to empower our strengths-based practice and:
- Enhance Customer Journeys: enabling local residents to leverage technology for happier, more fulfilling lives within their homes and communities.
- Develop a Best-in-Class Tech Offer: shaping a tech offering tailored for Harrow.
- Innovate Our TEC Operating Model: designing a robust operating model for the Harrow TEC service, ensuring we commission the most innovative and future-proof technology and services and that we are maximising the power of data in our practice.
- Measure Impact: establish a benefits and outcomes framework to demonstrate the positive impact of TEC.
- Deliver our plan: creating a plan to identify the best solutions for residents and staff who can benefit from care technologies and where and when to roll-out and scale.
Contract 1
Supplier
Contract value
- £90,000 excluding VAT
- £108,000 including VAT
Below the relevant threshold
Date signed
30 September 2025
Contract dates
- 1 October 2025 to 31 March 2026
- 6 months
Main procurement category
Services
CPV classifications
- 79410000 - Business and management consultancy services
Contract locations
- UKI74 - Harrow and Hillingdon
Procedure
Procedure type
Below threshold - without competition
Supplier
RETHINK PARTNERS LTD
- Companies House: 11138540
- Public Procurement Organisation Number: PGPQ-8119-DZNN
5 Meadowsweet Way
Saffron Walden
CB11 3ZD
United Kingdom
Email: liz@rethinkpartners.co.uk
Website: http://www.rethinkpartners.co.uk
Region: UKH35 - West Essex
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
London Borough of Harrow
- Public Procurement Organisation Number: PQRC-2343-GRQR
Forward Drive
Harrow
HA3 8FL
United Kingdom
Email: procurement@harrow.gov.uk
Region: UKI74 - Harrow and Hillingdon
Organisation type: Public authority - sub-central government