Scope
Reference
C377296
Description
Adult Patient & Public Voice services to support all H&J London ADULT services by providing Independent lived experience and patient and public voice input as part of the H&J London Commissioning Process.
Contract 2. NHSE H&J London - Adult Patient & Public Voice Procurement
Supplier
Contract value
- £324,072 excluding VAT
- £397,440 including VAT
Above the relevant threshold
Date signed
14 October 2025
Contract dates
- 20 October 2025 to 19 October 2028
- Possible extension to 19 October 2029
- 4 years
Description of possible extension:
Up to one year
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Subject to satisfactory performance and available funding
CPV classifications
- 85000000 - Health and social work services
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Operation Model | 1) The PPV provider will work to an agreed 'Operation Model' as identified in the NHSE H&J PPV Service Specification, for the duration of the contract. |
12 months |
| Performance Activity | 2) The PPV Provider will submit performance management, delivery, and outcome activity via Quarterly PPV Summary Reports (reflective) & Quarterly Delivery Plan (forward planning) within agreed... |
3 months |
| Service Users | 3) The PPV Provider will ensure that Service Users with real lived experience are always an equal part of the NHSE, Health & Justice Commissioned Projects & PPV Engagement, as a key part of the agreed... |
3 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
User Voice
- Public Procurement Organisation Number: PVLL-4825-RTTG
20 Newburn Street, London, SE11 5PJ
London
SE11 5PJ
United Kingdom
Email: fundraising@uservoice.org
Region: UKI45 - Lambeth
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 2. NHSE H&J London - Adult Patient & Public Voice Procurement
Contracting authority
NHS England
- Public Procurement Organisation Number: PDPT-3135-BWWY
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
United Kingdom
Email: commercial@nhsengland.nhs.net
Website: https://www.england.nhs.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government