Scope
Reference
DN783583
Description
Provision of CRM system and integration with new ticketing system Expian
Contract 1. Provision of CRM system
Supplier
Contract value
- £27,758 excluding VAT
- £33,309 including VAT
Below the relevant threshold
Date signed
13 October 2025
Contract dates
- 16 October 2025 to 15 October 2027
- 2 years
Main procurement category
Goods
CPV classifications
- 48400000 - Business transaction and personal business software package
Contract locations
- UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Procedure
Procedure type
Below threshold - without competition
Supplier
Good Technologies Limited
Jactin House, 24 Hood Street
Manchester
M4 6WX
United Kingdom
Email: steph@goodcrm.co.uk
Region: UKD33 - Manchester
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of CRM system
Contracting authority
Bath & North East Somerset Council
- Public Procurement Organisation Number: PLVH-3287-JWJV
The Guildhall
Bath
BA1 5AW
United Kingdom
Email: procurement@bathnes.gov.uk
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Organisation type: Public authority - sub-central government