Scope
Reference
C7867
Description
The Department for Work and Pensions (DWP) is the UK government's biggest public service department responsible for welfare, pensions and child maintenance policy. We administer the State Pension and a range of working age, disability and ill health benefits to over 24 million claimants and customers including some of the most vulnerable in the society. It is the second largest governmental department in terms of employees with over 90,000 staff.
The DWP is constantly reviewing its business delivery model to identify potential opportunities to improve engagement with UK citizens to promote DWP services.
This service is to support DWP to deliver a trial scheme to trial the use of a mobile frontline office facility which can be deployed into community areas at locations across Great Britain.
The key aim of this requirement is for up-to four suppliers to provide a total of 12 vehicles which are fit-out as mobile offices and that are fully maintained in accordance with current UK legislation. These will DWP with a mobile 'office environment' to enable engagement directly with members of the public at a variety of locations within Great Britain (England, Wales and Scotland).
The initial term is until 31 March 2026, with options to extend.
A planning notice (UK3) was previously issued under notice 2025/S 000-049591. However areas of the approach, requirement and CPV codes have changed.
Contract 1. Mobile Frontline Contracts
Supplier
Contract value
- £210,622.28 excluding VAT
- £252,746.74 including VAT
Above the relevant threshold
Award decision date
17 October 2025
Date assessment summaries were sent to tenderers
17 October 2025
Standstill period
- End: 28 October 2025
- 8 working days
Earliest date the contract will be signed
4 November 2025
Contract dates (estimated)
- 5 November 2025 to 31 March 2026
- Possible extension to 1 April 2026
- 4 months, 27 days
Description of possible extension:
Two options to extend by 12 months each. The total extension options are 24 months.
Main procurement category
Services
CPV classifications
- 50111000 - Fleet management, repair and maintenance services
Information about tenders
- 1 tender received
- 1 tender assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Masters of Beckenham Ltd t/a Masters Promotional Vehicles
- Companies House: 00512894
Units 3 and 4 North Downs Business Park
Sevenoaks
TN13 2TL
United Kingdom
Email: david@masterspv.co.uk
Region: UKJ46 - West Kent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Associated people/organisations:
Freight Transport Association ("FTA") T/A Logistics UK Ltd, 5 Lonsdale Gardens, Tunbridge Wells, TN1 1NU
Fraikin Ltd, First Floor, 2M, Middlemarch Business Park, Siskin Drive, Coventry, CV3 4FJ
Contract 1. Mobile Frontline Contracts
Contracting authority
Department for Work & Pensions
- Public Procurement Organisation Number: PJCP-7274-TLRQ
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
London
SW1H 9NA
United Kingdom
Contact name: DWP CD ABBSER Business Services
Email: cdabbser.businessservices@dwp.gov.uk
Website: https://www.gov.uk/government/organisations/department-for-work-pensions
Region: UKI32 - Westminster
Organisation type: Public authority - central government