Scope
Description
Crawley Borough Council (the Council) is inviting tenders to operate the Walled Garden Café concession at Tilgate Park. The Council requires the successful supplier to recognise the importance a high-quality catering operation is to the visitor experience. The offering is to be a warm, inclusive space where families and individuals can relax, connect and create positive memories.
The Commencement Date for the delivery of the concession is scheduled to be on 1st April 2026 at 00:00 hours. The concession Contract will be awarded for a period of 10 years until 31st March 2036.
The Council is procuring this concession contract following the Open Procedure under the UK Procurement Act 2023 (and its supporting Regulations) and the Council's Procurement Code. The Council will be awarding one Contract for the provision of the concession detailed in the Specification.
The Council is seeking to contract with an organisation that will manage the concession to the highest levels of satisfaction, professional standards and cost effectiveness. The Contractor will be expected to deliver improvements to service delivery and value for money over the life of the contract.
This Information for Bidders document contains the information and instructions that Bidders need to ensure that a compliant and completed tender is submitted. Please read the Information for Bidders document carefully as failure to comply with any instructions may result in the rejection or disqualification of your tender from this tender process.
The current operator has reported that:
• The average utilities bills over the last five years was £28,611 per annum
• The average revenue over the last five years has been £480,695 per annum
Total value (estimated)
- £480,695 excluding VAT
- £5,760,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2036
- 10 years
Main procurement category
Services
CPV classifications
- 55520000 - Catering services
Submission
Enquiry deadline
14 November 2025, 12:00pm
Tender submission deadline
21 November 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
12 December 2025
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | As shown within documentation |
Price |
Weighting description
As shown within documentation
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Concession
Documents
Associated tender documents
https://in-tendhost.co.uk/sesharedservices/aspx/ProjectManage/38718
Contracting authority
Crawley Borough Council
- Public Procurement Organisation Number: PRCZ-5935-JVMN
The Create Building, The Boulevard
Crawley
RH10 1UZ
United Kingdom
Email: procurement@crawley.gov.uk
Region: UKJ28 - West Sussex (North East)
Organisation type: Public authority - sub-central government