Contract

MOPAC: Hate Crime Victims Service

  • Mayor's Office for Policing and Crime (MOPAC)

F21: Social and other specific services – public contracts (contract award notice)

Notice identifier: 2025/S 000-065923

Procurement identifier (OCID): ocds-h6vhtk-04a576 (view related notices)

Published 16 October 2025, 2:05pm



Section one: Contracting authority

one.1) Name and addresses

Mayor's Office for Policing and Crime (MOPAC)

169 Union Street

London

SE1 0LL

Email

MOPACProcurement@mopac.london.gov.uk

Telephone

+44 777777777

Country

United Kingdom

Region code

UKI - London

Internet address(es)

Main address

https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

MOPAC: Hate Crime Victims Service

Reference number

MOPAC 1076

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.1.4) Short description

The procurement for the provision of a comprehensive pan-London support service for victims of hate crime in London. The procurement is being conducted under the Light Touch Regime and will broadly follow the process for an Open Procedure. The initial contract period is for 40 months, the first 4 months of which are reserved for mobilisation. There will be one option to extend up to two years, this will be at the discretion of the Contracting Authority. The initial 3 year contract has a budget of up to £672,300 per year. The potential maximum budget available for the contract is £3,697,650, including all extension options.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £2,016,900

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKI - London
Main site or place of performance

LONDON

two.2.4) Description of the procurement

This contract is for the provision of a comprehensive pan-London support service for victims of hate crime in London. This Service is to include enhanced, specialist support for victims of hate crime, including persistently targeted victims, and vulnerable or intimidated victims and witnesses. The range of support will include:  - Visible and accessible pathways for referral and assessment   - A tiered system to efficiently triage incoming referrals from the MPS and all other sources, assess the level of support needed and where that support can be best delivered.  - Support, advice and guidance to victims of hate crime and their families    - Specialist support for victims that meets victim needs  - Working with partner organisations to secure the best outcome for victims  and working with all relevant statutory and non-statutory services available, including in relation to legal options, housing, health and finance.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Form of procedure

Open procedure

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2024/S 000-031720


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.2) Information about tenders

Number of tenders received: 1

five.2.3) Name and address of the contractor

Lesbian, Gay and Bisexual Anti-Violence and Policing Group

8-9 Talbot Court

London

EC3V 0BP

Country

United Kingdom

NUTS code
  • UKI - London
National registration number

1077384

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £2,016,900


Section six. Complementary information

six.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=987189205 GO Reference: GO-20251016-PRO-32797500

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

Country

United Kingdom