Scope
Reference
BLC0224
Description
BlueLight Commercial are looking to establish a national multi-supplier framework for the provision of Covert Management Systems.
BlueLight Commercial work in collaboration with blue light organisations to maximise commercial benefit to UK emergency services. A number of covert tactics are available to law enforcement agencies in the UK to enable them to prevent and detect crime or disorder and maintain public safety. This is a highly regulated activity, with organisations making use of undercover tactics, covert human intelligence sources and protected persons management. Law enforcement agencies require specialised systems to allow them to effectively manage any covert operations, ensuring appropriate authority is granted and a clear audit trail is available.
BlueLight Commercial are seeking Commercial-off-the Shelf (COTS) Covert Management Systems which can be hosted on-premise or within the cloud. The systems are required to support:
• Core Module - end-to-end planning, authorisation, risk management, product handling and oversight of covert operations,
• Prison Surveillance - enabling request and retrieval of material held in the prison network,
• Protected Person Management - for the management of individuals under protection e.g. witnesses, judges, jurors, officers and family members,
• Surveillance Operations Management,
• Undercover Operations Management,
• Covert Human Intelligence Source (CHIS) handling,
• Communications Authority Management,
• Technical Support Unit (TSU) Support.
This will be for a period of four (4) years. The Framework Agreement will be available for use by all UK Police Forces and other agencies, the participants are named in the ITT documentation.
Commercial tool
Establishes a framework
Contract 1. Framework for the Provision of Covert Management Systems
Suppliers (2)
Contract value
- £10,000,000 excluding VAT
- £11,999,999 including VAT
Above the relevant threshold
Award decision date
15 October 2025
Date assessment summaries were sent to tenderers
15 October 2025
Standstill period
- End: 24 October 2025
- 7 working days
Earliest date the contract will be signed
28 October 2025
Contract dates (estimated)
- 3 November 2025 to 2 November 2029
- 4 years
Main procurement category
Services
CPV classifications
- 48100000 - Industry specific software package
- 72261000 - Software support services
- 72266000 - Software consultancy services
Information about tenders
- 4 tenders received
- 4 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 2 suppliers awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Suppliers
ABM Intelligence Limited
- Companies House: 03319098
12 Castlebridge Office Village, Kirtley Drive
Nottingham
NG7 1LD
United Kingdom
Email: info@altiaintel.com
Website: https://altiaintel.com/
Region: UKF14 - Nottingham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Framework for the Provision of Covert Management Systems
CTRL O LTD
- Companies House: 08826252
Preston Road
Yeovil
BA20 2EN
United Kingdom
Region: UKK23 - Somerset
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Distilx
- Companies House: SC686058
3 King Street
Kirkwall
KW15 1JF
United Kingdom
Region: UKM65 - Orkney Islands
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
NEC Software Solutions UK Limited
- Companies House: 00968498
1st Floor, Imex Centre, 575-599 Maxted Road
Hemel Hempstead
HP2 7DX
United Kingdom
Email: psbidmgmt@necsws.com
Website: https://www.necsws.com/
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Framework for the Provision of Covert Management Systems
Contracting authority
BLUELIGHT COMMERCIAL LIMITED
- Companies House: 12517649
Lower Ground 5-8 The Sanctuary
London
SW1P 3JS
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government