Scope
Reference
C30543
Description
APHA Service and Maintenance Contract for Media Claves and Jet Dispensers provision of preventative and corrective maintenance services over a five (5) year term for specialist lab equipment used at its Weybridge and Newcastle sites.
Contract 1. Provision of Service Contract for Media Claves and Jet Dispensers
Supplier
Contract value
- £50,662 excluding VAT
 - £60,794.40 including VAT
 
Below the relevant threshold
Date signed
15 October 2025
Contract dates
- 1 November 2025 to 31 October 2030
 - 5 years
 
Main procurement category
Services
CPV classifications
- 71900000 - Laboratory services
 
Key performance indicators
| Name | Description | 
|---|---|
| Customer Service | The Supplier shall respond to suitably addressed emails or telephone calls within twenty-four (24) hours of contact from the Customer. The response shall provide the Customer with either a suitable...  | 
											
| Service Delivery | The Supplier shall: 1. Schedule (with agreement from the Customer) two (2) annual Preventative Maintenance visits. 2. Provide all hardware and software updates and application support. 3. Include...  | 
											
Procedure
Procedure type
Below threshold - without competition
Supplier
C&M Scientific Ltd
1 Brewster Square
Livingston
EH54 9BJ
United Kingdom
Region: UKM78 - West Lothian
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of Service Contract for Media Claves and Jet Dispensers
Contracting authority
ANIMAL AND PLANT HEALTH AGENCY
- Public Procurement Organisation Number: PBHC-6261-BLLQ
 
Seacole Building, 2 Marsham Street
London
SW1P 4DF
United Kingdom
Contact name: Kevin Abbott
Email: kevin.abbott@defra.gov.uk
Region: UKI32 - Westminster
Organisation type: Public authority - central government