Scope
Description
The East of England Ambulance Service NHS Trust ("the Contracting Authority") covers the six counties which make up the East of England - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk and provides a range of services, but is best known for the 999-emergency service. Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.
Our diverse area is spread over about 7,500 square miles and contains a mix of rural, coastal, and urban areas - from Watford to Wisbech and Cromer to Canvey Island. Our services are tailored to meet the needs of each community's differing environmental and medical needs.
The Contracting Authority employs more than 5,000 staff and 1,000 volunteers to deal with 1,384,547 (2023/24) emergency calls every year. Staff and volunteers are trained and experienced in caring for patients in a variety of situations, ranging from life-threatening illness and injury to less serious situations such as falls in the home or patients with minor injuries.
In addition, the Contracting Authority handles more than 500,000 non-emergency patient journeys to and from routine hospital appointments. Further information regarding the Customer can be obtained from www.eastamb.nhs.uk.
The existing Contracting Authority estate comprises of; one headquarters, three emergency operations centres, depots, ambulance stations and response posts, however it is not able to support the requirements of a modern ambulance service or any possible changes as a result of the Ambulance Response Program (ARP). Therefore, the Contracting Authority's estate will change as part of the Estate Transformation Plan. Under this plan, a 'hub and spoke' model will be created across the whole area served by the Contracting Authority. 18 new hubs will be created, located close to hospital emergency departments. Each will have staff facilities, management, and vehicle workshop facilities.
The Estate Transformation Plan will start to replace the Contracting Authority's current estate over the lifespan of this contract, and sites are identified for closure, as well as new facilities coming in line. The appointed Supplier must support this transformation.
The Contracting Authority requires a Supplier to provide annual Planned Preventative Maintenance (PPM) and reactive services to the Contracting Authority's electrical services across the estate.
The provision of electrical services shall include:
• Planned preventative maintenance of electrical services (as detailed in clause 5. Planned Preventative Electrical Maintenance Services)
• Reactive call-out electrical services (as detailed in clause 5. Reactive Callout and Response Times)
• Ad-hoc additional work - including but not limited to minor works and installation (as detailed in clause 6. Ad Hoc/ Remedial/ Additional Work
The frequency of the undertaking of the PPM may change over the lifetime of the contract. Any such changes will be communicated to the Supplier in writing four (4) weeks prior to the change being adopted.
This tender will be a single 'lot' tender, covering the sites specified in clause 4. List of Premises (and any further new sites over the contract period).
Total value (estimated)
- £3,600,000 excluding VAT
- £4,320,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 February 2026 to 31 January 2029
- Possible extension to 31 January 2031
- 5 years
Description of possible extension:
3 year contract with the option to extend for 2 x further periods of 12 months
Options
The right to additional purchases while the contract is valid.
3 year contract with the option to extend for 2 x further periods of 12 month
Main procurement category
Services
CPV classifications
- 45310000 - Electrical installation work
- 50711000 - Repair and maintenance services of electrical building installations
- 50116100 - Electrical-system repair services
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
31 October 2025, 5:00pm
Tender submission deadline
7 November 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
24 November 2025
Recurring procurement
Publication date of next tender notice (estimated): 1 September 2030
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Commercial Documents | See invitation to tender documents |
Price | 60.00% |
| Technical Envelope | See invitation to tender documents |
Quality | 40.00% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Justification for not publishing a preliminary market engagement notice
Renewal of current service
Contracting authority
East of England Ambulance Service NHS Trust
- Public Procurement Organisation Number: PBNZ-4155-WXBZ
Whiting Way
Melbourn
SG8 6EN
United Kingdom
Region: UKH12 - Cambridgeshire CC
Organisation type: Public authority - central government