Scope
Reference
DN779425
Description
The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.
Contract 1. Provision of a Platform used for the Isle of Wight Council's Wightcare Services
Supplier
Contract value
- £146,927 excluding VAT
- £176,312 including VAT
Below the relevant threshold
Date signed
26 September 2025
Contract dates
- 1 November 2025 to 31 October 2028
- 3 years
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKJ34 - Isle of Wight
Key performance indicators
| Name |
|---|
| Response Times |
| Uptime / System availability |
| None |
Procedure
Procedure type
Below threshold - open competition
Supplier
E.NOVATION UK LIMITED TRADING AS ENOVATION
- Companies House: 04253883
- Public Procurement Organisation Number: PNGR-3571-PPMM
17 Link 665 Business Centre Todd Hall Road
Rossendale
BB4 5HU
United Kingdom
Email: sales.uk@enovationgroup.com
Website: http://www.enovationgroup.com
Region: UKD46 - East Lancashire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of a Platform used for the Isle of Wight Council's Wightcare Services
Contracting authority
Isle of Wight Council
- Public Procurement Organisation Number: PGYX-7387-YJXG
County Hall
Newport
PO30 1UD
United Kingdom
Email: lucy.chandler@iow.gov.uk
Region: UKJ34 - Isle of Wight
Organisation type: Public authority - sub-central government