Scope
Description
The scope of this contract is
1. Website Maintenace:
Maintenance and technical support to ensure consistent, high-quality digital performance, including:
Monitoring and resolving technical bugs, general security of the website , WordPress core and plugin updates aligned to the official release roadmap, Staging environment testing before changes are deployed to the live site, One-hour response times during working hours, with urgent issues prioritised, Management of time usage, including rollover of unused support hours (up to a maximum of 5 days over the contract period).
2. Website and Brand Development
Supporting officers to align the One City and City of London visitor brands into one offer, including a clear path forward for both brands' existing channels. Enhancing the City of London visitor website's UX and UI and updating to reflect Phase 2 identity.
Anatomy has a deep understanding of the City's place brand and digital platform, having developed and maintained the website and supporting assets to date. Now their previous contract has ended, appointment of this supplier is critical for maintaining the security of the Corporation's visitor brand website, technical performance, brand consistency, during the time they also support officers to develop this new project to merge visitor brands.
After the completion of this scope of work in 2026, officers in the Communications department are planning to review the City Corporation's overall communications and digital strategy. When requirements for this project are established, a tender process will be undertaken for future services (estimated to start April 2026). In the meantime, this contract will reduce risks during this period of change of merging the One City and City of London brands.
Contract 1. Provision of a merged website and associated social media platform Including Website Maintenance.
Supplier
Contract value
- £57,000 excluding VAT
- £68,400 including VAT
Below the relevant threshold
Date signed
26 September 2025
Contract dates
- 1 October 2025 to 30 September 2026
- 1 year
Main procurement category
Services
CPV classifications
- 72413000 - World wide web (www) site design services
Contract locations
- UK - United Kingdom
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Fully Functional Operation | Website operation will be fully functional, without gaps in service, with latest CMS and plugin functionality |
1 months |
Procedure
Procedure type
Below threshold - without competition
Supplier
Anatomy Brands Limited
3.35 Canterbury Court, 1-3 Brixton Rd
London
SW9 6DE
United Kingdom
Email: Hugh@anatomylondon.com
Region: UKI45 - Lambeth
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of a merged website and associated social media platform Including Website Maintenance.
Contracting authority
The Mayor and Commonalty and Citizens of the City of London
- Public Procurement Organisation Number: PYQD-1693-MYXR
PO Box 270
City of London
EC2P 2EJ
United Kingdom
Telephone: 020 7606 3030
Email: CityProc.Operations@cityoflondon.gov.uk
Website: https://www.cityoflondon.gov.uk
Region: UKI43 - Haringey and Islington
Organisation type: Public authority - sub-central government