Scope
Reference
DN678995
Description
Contract 1. Parking Operator Connection Agreement
Contract 1. NPP Parking Consortium
Supplier
Contract value
- £200,000 excluding VAT
- £240,000 including VAT
Above the relevant threshold
Date signed
7 October 2025
Contract dates
- 7 October 2025 to 23 September 2027
- Possible extension to 22 September 2035
- 9 years, 11 months, 16 days
Description of possible extension:
Initial Term 2 years with an option to extend up to a
further 8 years in increments of 12 months
thereafter. (total of 10 years)
Main procurement category
Services
CPV classifications
- 98351000 - Car park management services
Contract locations
- UKH11 - Peterborough
Key performance indicators
Name | Description | Reporting frequency |
---|---|---|
Uptime | The NPP Services shall be provided on a 24/7 basis every day of the year. The NPP shall maintain a service availability target of 99.8%, measured on a quarterly basis, excluding scheduled maintenance... |
3 months |
NPP Services Response Times | Normal response times shall be less than 10 seconds on each of the NPP end points. This level of response shall be provided 99.8% of the time the Services are available, calculated on a quarterly... |
3 months |
Customer Service Response | The NPP Support Desk shall provide a Support Response to Support Requests submitted via the webpage as follows: • Emergency Support Requests (logged at any time) - 1 working hour from the time logged... |
3 months |
Maintenance | Routine maintenance Any downtime due to routine maintenance shall be minimised as far as possible. Any downtime that is required shall be: • Notified to all Clients and Connected Suppliers as far in... |
3 months |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
The Council can direct award a contract to NPP, without undertaking a competitive tender pursuant to Section 41 of the Act and Paragraph 6 of Schedule 5 of the Act.
Schedule 5 gives justifications of a direct award and under Paragraph 6 a direct award is justified if:
(a)due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and
(b)there are no reasonable alternatives to those goods, services or works.
These conditions are satisfied because:
(a) The NPP is the only supplier which is currently able to supply the critical service of aggregating service providers to enable users of a parking operator's facilities to pay for parking with a wide range of parking apps. NPP is to be the recipient of a grant by the Department for Transport ("DfT") of the intellectual property and other assets necessary to operate the NPP (which DfT had commissioned and developed). No other supplier will benefit from that grant and no other supplier has undertaken the work necessary to develop a similar platform independently of DfT. Nor does any other supplier have the cooperation of the main parking service providers, who are integral to the membership and management of the platform owned by NPP. Such cooperation is essential to develop a competitor platform in the future.
(b)The only alternative to contracting with the NPP would be to contract with a single service provider, which is what the Council has done in the past. However, the Council is of the view that it is preferable for car park users (ie consumers) to use a variety of parking service providers in order to pay for parking, and therefore, a single service provider is not a reasonable alternative to the multi service provider offered by the NPP platform.
Supplier
NPP Consortium Limited
- Companies House: 16282865
8 -14 The Broadway
Haywards Heath
RH16 3AP
United Kingdom
Email: admin@NPPConsortium.com
Region: UKJ28 - West Sussex (North East)
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. NPP Parking Consortium
Contracting authority
Peterborough City Council
- Public Procurement Organisation Number: PLXM-3229-WVQH
Sand Martin House Peterborough, Bittern Way
Peterborough
PE2 8TY
United Kingdom
Region: UKH11 - Peterborough
Organisation type: Public authority - sub-central government