Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR12DH
Contact
Gemma Wallace
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/norfolkcc/aspx/Home
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Invitation to Participate: Stop Smoking Enhanced Digital Intervention Service (PSR MSPP)
Reference number
NCCT43245
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
Norfolk County Council's Public Health team are seeking to procure enhanced digital stop smoking intervention services for a pilot project. This notice is Norfolk County Council's intention to utilise the Most Suitable Provider Process under Regulation 10 of the Provider Selection Regime (2023).
This procurement is funded by the national SmokeFree Generation initiative to support smokers in their community access support and increase the number of quit attempts.
Smoking is the primary cause of preventable illness and premature death as it harms nearly every organ of the body and dramatically reduces both quality of life and life expectancy, by approximately 10 years. Smoking is the leading modifiable risk factor responsible for health inequalities, accounting for half the ten-year difference in life expectancy between the most and least disadvantaged in society. Recent estimates of smoking prevalence in Norfolk tell us that 12.2% of adults (aged 18+) in Norfolk report smoking regularly.
Digital health and care has become a model of not only necessity but also preference in recent years. With on-going issues around waiting times and restrictions of accessing traditional services (e.g. specific clinic times and locations), it is vital that we allow our health services to evolve with demand. Digital health services empower users to take a more active role in managing their own health, promoting self-management. Ultimately, smarter health care provision will lead to improved quality, more efficient working, improved outcomes and higher service user satisfaction. Developments in the provision of health and well-being services mean that people are looking for new and innovative approaches to accessing all types of services, stop smoking services included. By providing digital support to smokers we would expect not only an increase in local people accessing stop smoking support who might not have otherwise attended a stop smoking service, but also the opportunity to improve the efficiency of stop smoking service provision.
Providers must review, complete and return an Invitation to Participate form via the tendering platform listed in this notice to be considered further for this opportunity.
two.1.5) Estimated total value
Value excluding VAT: £425,425
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Norfolk County Council are seeking to procure services for digital and enhanced smoking cessation services for an initial 17 month term with the possibility to extend for a further 12 months. Licenses for digital and additional services will be available to use by eligible residents of Norfolk that submit a application for services via www.norfolk.gov.uk/readytochange.
Healthcare Services (Provider Selection Regime) Regulation 2023 utilising the Most Suitable Provider Process (Regulation 10). For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Act 2023 do not apply to this procurement exercise.
No Conflicts of Interest have been recorded as part of this process, and will continue to be monitored.
The decision makers for release of this procurement exercise are the Council's Head of Complex Transactions and Sourcing and the Council's Assistant Director - Public Health Commissioning.
Framework agreement is not being established as part of this agreement.
two.2.14) Additional information
To obtain the documents to participate you will first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
Requests to Participate must be submitted via https://in-tendhost.co.uk/norfolkcc
two.3) Estimated date of publication of contract notice
10 November 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes