Scope
Reference
Prj_7015
Description
Southern Water Services ("SWS") seek to implement a new Occupational Health & Health Surveillance Services provision, which will ensure covergage across the full SWS region.
The contract will be awarded to one single supplier
SWS is looking for a flexible approach to deliver a service to accommodate all the different organisational structures and job roles - desk associated work, seated and standing, customer facing work, call centre operations, physical work, staff woring or coming into contact with hazardous substances, work outdoors in all seasons, driving.
Key requirements:
Health Surveillane
Annual mini-health checks
Health Education visits
Mental Ill-health advice and Management support, trauma counselling, stress risk
Stress management and resiliance
Musculoskeletal Education and support
Additional bespoke support/ capability services - weight management, neurodiversity, sleep coaching, vehicle capability assessment, menopause
Pre-Employment checks (online and face to face)
Pre-employment questionnaires and medicals
Drug and alcohol checks (pre-employment role specific and 'with cause')
Night Worker Assessment
DES workstation Assessment
Skin checks
Monthly Management Reporting
Liaison with employees GP or specialist where required (assuming employee consent)
Access to an Occupational Health Physician
Occupational Health, reports that are appropriate for use in employee relations cases, including where legal issues arise.
Flu Vouchers
Vaccination clinics onsite where required
Needlestick Injury - Advice and support
Provision of a health risk profiling advisory service as part of health surveillance (when required)
Trend analysis including proposed wellbeing interventions to reduce incidence of ill health and or absence
Governance target outcomes:
Selection of a suitable supply chain structure to enable optimum outcomes of:
Compliance with the Procurement Act 2023
A fit for purpose offering of the Occupational Health referral service, such that recommendations are clear and aid management/HR decision making.
A balanced Occupational Health referral approach regarding employee health and wellbeing in line with the organisation's business needs.
A service to support and aid the resolution of mental ill health and support the organisation with clear advice and guidance.
A clear and simple pre-employment check process for new starters, including a timely Drugs & Alcohol testing service to prevent any delays in employee start dates.
A process ensuring that 'movers' are captured in any new medicals, should their role require it.
An on-line health surveillance booking system that is flexible and easy to use.
Health surveillance provided with a suitable mix of automated process and face to
face, where required (e.g., medical versus on-line questionnaire).
Providing a robust, comprehensive management reporting functionality; identifying trends and providing commentary, whilst recommending suitable initiatives to reduce health risk and lifestyle factors.
A supplier with an approach based the prevention of ill health and risk prevention in keeping with SEQOHS.
A supplier able to work with Southern Water on the addition and connectivity of future downstream future services, as part of the long-term goal to streamline and connect interventions, e.g., adding DSE Assessments later.
A system that is compliant and robust to meet GDPR and data privacy requirements.
A process where employee data is shared in a usable format compliant with internal SWS systems, e.g., Workday.
A supplier able to balance clinical guidance and advice while respecting SWS requirements.
A service that is responsive and supportive to SWS business needs and requirements, against agreed SLAs.
A complaint process that is robust and drives continuous service improvement.
A proactive approach to Health surveillance where recalls scheduling is approached in a simple and cost-effective way.
A supplier able to work in partnership with Southern Water to define/refine any new requirements for health surveillance medicals, in line with health risk assessments.
Clear and simple invoicing processes
Requirements
Monthly MI Reporting (reactive/quantitative)
Monthly Trends/Insights (proactive/qualitative)
General Advisory Service
Performance/Service KPIs
Quarterly Performance Review Meetings
Overview of Organisational Structure
Annual Business Review Meeting
Annual Health Risk Review
Contract 1. OCcupational Health & Health Surveillance Services
Supplier
Contract value
- £313,214.20 excluding VAT
- £375,857.04 including VAT
Below the relevant threshold
Award decision date
26 September 2025
Date assessment summaries were sent to tenderers
1 October 2025
Earliest date the contract will be signed
13 October 2025
Contract dates (estimated)
- 13 October 2025 to 13 October 2029
- Possible extension to 13 October 2033
- 8 years, 1 day
Description of possible extension:
2 yearly extensions up to a maximum of 8 years.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Where Southern Water or the Supplier sees a need to change this agreement, Southern Water may at any time request, and the Supplier may at any time recommend, such Change only in accordance with the Change Control Procedure set out in paragraph 2 of Schedule 7 of the services agreement.
CPV classifications
- 85147000 - Company health services
Participation
This procurement was reserved for
Supported employment providers
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Special regime
Utilities
Supplier
Health Partners Group Ltd
- Public Procurement Organisation Number: PJJL-4477-HTDM
The Roller Mill, Mill Lane
Uckfield
TN22 5AA
United Kingdom
Region: UKJ22 - East Sussex CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. OCcupational Health & Health Surveillance Services
Contracting authority
Southern Water Services Limited
- Public Procurement Organisation Number: PBJQ-2231-ZRPG
Southern Water, Southern House
Worthing
Bn13 3NX
United Kingdom
Contact name: Antonia O'Donovan
Email: antonia.o'donovan@southernwater.co.uk
Website: http://www.southernwater.co.uk
Region: UKJ27 - West Sussex (South West)
Organisation type: Private utility