Scope
Description
The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing, maintenance and repairs of the Pedestrian and Vehicle Door Entry, Access
Control, Warden Call Systems, Automatic Doors, Gates & Barriers ensuring compliance with all relevant industry, manufacturers and safety standards.
The contract is to include Hillingdon Council's housing stock of over 10,000 properties covering General Needs Housing, Sheltered Housing, Supported Housing and 200 Corporate sites.
Elements of the contract include but not limited to the following:
• Repairs of Housing Door Entry & Access Control Systems and associated works as detailed in the Asset Lists.
• Service, Maintenance & Repairs of Corporate Access Control Systems and associated works as detailed in the Asset Lists.
• Service, Maintenance & Repairs of Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters as detailed in Asset lists.
• Repairs, Servicing & Maintenance on all Assisted Living and Warden Call Systems.
• Provide a Reactive Maintenance/Call out Service (365/24/7) covering the assets in question
The contract will have a staggered approach to its implementation with the Door Entry & Access Control and Assisted Living & Warden Call element starting on 30th November 2025 and the Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters being introduced on 1st September 2026.
TUPE will apply across all aspects.
The Contract will be for an initial term of three (3) years with an extendable option for a period of not more than two (2) years, giving a total of five (5) years (the Term).
Contract 1
Supplier
Contract value
- £831,000 excluding VAT
- £997,000 including VAT
Above the relevant threshold
Award decision date
19 September 2025
Date assessment summaries were sent to tenderers
1 October 2025
Standstill period
- End: 10 October 2025
- 8 working days
Earliest date the contract will be signed
20 October 2025
Contract dates (estimated)
- 30 November 2025 to 29 November 2028
- Possible extension to 29 November 2030
- 5 years
Description of possible extension:
Contract may be extended for a period of not more than Two (2) further years by agreement subject to the needs of the business.
Main procurement category
Services
CPV classifications
- 44221310 - Access gates
- 44221400 - Shutters
- 50711000 - Repair and maintenance services of electrical building installations
Contract locations
- UKI74 - Harrow and Hillingdon
Information about tenders
- 9 tenders received
- 8 tenders assessed in the final stage:
- 8 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
DSSL Group Ltd
- Companies House: 6993052
Unit 14, Britannia Court
BASILDON
SS13 1EU
United Kingdom
Email: aaron@dsslgroup.co.uk
Region: UKH37 - Essex Thames Gateway
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
London Borough of Hillingdon
- Public Procurement Organisation Number: PHZZ-4724-NYPH
Civic Centre
Uxbridge
UB8 2QU
United Kingdom
Region: UKI74 - Harrow and Hillingdon
Organisation type: Public authority - sub-central government