Scope
Reference
DN770620
Description
The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025.
This project aims to identify and procure a suitable solution for delivery of a future service.
Contract 1
Supplier
Contract value
- £172,698 excluding VAT
- £207,237.60 including VAT
Below the relevant threshold
Date signed
30 September 2025
Contract dates
- 30 September 2025 to 30 September 2028
- Possible extension to 30 September 2032
- 7 years, 1 day
Description of possible extension:
Optional 2-year extension (and further 2-year extension if opted for).
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKD7 - Merseyside
Procedure
Procedure type
Open procedure
Supplier
ALEMBA LIMITED
- Companies House: 06322945
- Public Procurement Organisation Number: PHCQ-2676-QQYN
Salisbury House
Cambridge
CB1 2LA
United Kingdom
Email: tenders@alemba.com
Website: http://alemba.com
Region: UKH12 - Cambridgeshire CC
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Liverpool City Region Combined Authority
- Public Procurement Organisation Number: PNDZ-8253-CJJM
1 Mann Island
Liverpool
L3 1BP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government