Scope
Description
Reputation.com is our current provider of a Customer Feedback Platform, This platform enables us to survey our customers on our services to see how satisfied they are and review their feedback to make continuous improvement on our processes, along with showing that we are listening to them.
Contract 1
Supplier
Contract value
- £41,666 excluding VAT
- £50,000 including VAT
Below the relevant threshold
Date signed
7 March 2025
Contract dates
- 9 December 2025 to 8 December 2026
- 1 year
Main procurement category
Goods
CPV classifications
- 48510000 - Communication software package
Contract locations
- UKH3 - Essex
Procedure
Procedure type
Below threshold - without competition
Supplier
Reputation.com
Fourth Floor St James House
Cheltenham
GL50 3PR
United Kingdom
Email: ncapper@reputation.com
Website: https://reputation.com/
Region: UKK13 - Gloucestershire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Chelmer Housing Partnership Limited
- Mutuals Public Register: 8112
- Public Procurement Organisation Number: PCMV-1277-LCTG
Myriad House, 33 Springfield Lyons Approach
Chelmsford
CM2 5LB
United Kingdom
Email: procurement@chp.org.uk
Region: UKH36 - Heart of Essex
Organisation type: Public authority - sub-central government