Award

South London Legal Partnership Case Management System

  • London Borough of Merton

UK5: Transparency notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-060284

Procurement identifier (OCID): ocds-h6vhtk-05a384 (view related notices)

Published 26 September 2025, 4:13pm



Scope

Reference

DN792059

Description

Hosting and management of the South London Legal Partnership (SLLP) Virtual Desktop (AVD) environment, including the Visual Files solution.


Contract 1

Supplier

Contract value

  • £507,000 including VAT

Above the relevant threshold

Earliest date the contract will be signed

3 October 2025

Contract dates (estimated)

  • 9 October 2025 to 5 October 2028
  • 2 years, 11 months, 28 days

Main procurement category

Services

CPV classifications

  • 79130000 - Legal documentation and certification services

Contract locations

  • UKC - North East (England)
  • UKD - North West (England)
  • UKE - Yorkshire and the Humber
  • UKF - East Midlands (England)
  • UKG - West Midlands (England)
  • UKH - East of England
  • UKI - London
  • UKJ - South East (England)
  • UKK - South West (England)

Other information

Conflicts assessment prepared/revised

Yes


Procedure

Procedure type

Direct award

Direct award justification

  • Single supplier - intellectual property or exclusive rights
  • Single supplier - technical reasons
  • Extreme and unavoidable urgency

There is an imperative around the delivery of service to the c160 legal colleagues in the SLLP and there is an ongoing reliability issue with this system being hosted and managed in the London Borough of Merton infrastructure environment. This in part to the rapid change schedule in place to modernise the LBM technology stack but also due to the clinical environmental requirements.


Supplier

SYNEXTRA LIMITED

  • Companies House: 09134843

fifth Floor, 401 Faraday House, Faraday Street

Warrington

WA3 6GA

United Kingdom

Region: UKD61 - Warrington

Small or medium-sized enterprise (SME): No

Voluntary, community or social enterprise (VCSE): No

Contract 1


Contracting authority

London Borough of Merton

  • Public Procurement Organisation Number: PLZQ-1654-VNHW

Merton Civic Centre, London Road

Morden

SM4 5DX

United Kingdom

Region: UKI63 - Merton, Kingston upon Thames and Sutton

Organisation type: Public authority - sub-central government